CT
Charles T
Active since Jun 2024
4
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4 reviews1 month ago
Dyson South Africa - 2 Months Waiting for Warranty Repair with No Communication
I sent my Dyson V15 Submarine vacuum cleaner in for a warranty repair nearly two months ago. The machine is just over a year old and still fully under warranty. The issue was relatively minor. The filter was not being detected or sealing correctly. Since submitting the vacuum for repair, I have received absolutely no communication from Dyson South Africa regarding the status of the repair. Two months without any update, feedback, or expected completion date is completely unacceptable. For a premium product in this price range, one would reasonably expect a far higher level of customer service and support. At this point, the experience has been extremely disappointing. Based on the lack of service and communication, I would strongly reconsider purchasing another Dyson product in the future. I would also advise other consumers to carefully consider the level of after sales support before investing in a Dyson appliance. I would appreciate an urgent update from Dyson South Africa regarding the status of my repair and when I can expect my vacuum cleaner to be returned.
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20 months ago
Happy Home Kennels is a ****!
At first, Happy Home Kennels appeared to be a legitimate and trustworthy place to buy a puppy. Their website and communication were professional, and they seemed responsive and attentive. However, as soon as I requested a video call to see the puppy, they stopped responding and disappeared entirely. This sudden lack of communication is concerning and raises red flags about their legitimacy. I would advise others to be cautious and thoroughly vet any interactions with them before proceeding.
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4 (100%)