AV
Alida V
Active since Jun 2024
5
Reviews
0
Industries
Reviews
5 reviews14 months ago
Mitsubishi South Africa's sick attitude with existing customers
I purchased a pre-owned Mitsubishi ASX 2L CVT ES in February 2024. I resided in Boksburg at the time. I relocated to Margate on the South Coast of KZN in June 2024. I took my vehicle in for the next service on 27th February to Garden City Motors, Shelly Beach in KZN. Lovely service from Nombuso Mkhungo re booking. Then heard that it was the last time any Mitsubishi Owners would be able to go there for future services or any other issues. I have a problem with my car re the service as something is not right with my vehicle. I can't go back to Shelly Beach as the Mitsubishi technicians are no longer allowed to work on my car. When I followed up on this, I was informed via email from Henry Haarhoff that it is not financially viable for Mitsubishi to have a workshop in Shelly Beach. We have to travel either to Kokstad, Mobeni or Umhlanga to have our vehicles serviced. They are all far away, and Kokstad and Mobeni are dangerous areas for an elderly ill lady to drive to on her own. Now I have to travel a distance of roughly 400kms there and back home. Travel time can range anything from 5 1/2 hours there and back depending on traffic. In other words I have to leave at about 4:30am to get there in time, and who knows how late I will get back home. The other customers there with me are just as disgusted and now want to sell their cars. This is not the answer as I am financially unable to afford another car, being on pension. Mitsubishi does not care about their customers. It is all about money at the end of the day! Never mind their customers! I want assistance from them as to how they are going to assist me in getting my car to Umhlanga and back. With my illness it is not possible to travel that distance in one day! They are very high handed with their response and basically is showing all the Mitsubishi vehicle owners on the South Coast their middle finger! As a loyal Mitsubishi car owner, I am disgusted with their heavy hardness in making their decision, without proper consultation with their loyal customers. Is there any way I can contact Mitsubishi in Japan? I feel that the hierarchy at Mitsubishi South Africa's heads should roll. I am totally disgusted with their "Holier than thou" attitude!
0 replies
17 months ago
DISGUSTING SERVICE FROM RESTONIC/SLEEPMASTERS
Bought a 3/4" mattress and base set from SleepMasters in June 2024. Within a month the mattress had collapsed in the middle. Contacted Londiwe at SleepMasters at South Coast Mall and explained the problem to her. She logged a call with Restonic. Between airing their dirty laundry and blaming each other, we finally received a new mattress and base set on 20/9/2024. Refer original invoice number 108663527. Second invoice number the same number was used. The faulty mattress/base set was taken back to Restonic. As you can read between the lines, it took weeks and weeks before the bed was replaced. We paid in money for an upgrade, as we did not want the same bed again. Not even a month later, the same thing happened to the upgraded mattress//base set. The complaint was again logged with Londiwe from SleepMasters at South Coast Mall. Firstly, we were told the complaint was rejected on WhatsApp. Responded there is no way we will accept this rejection as the bed was not even a month in use. Eventually I received a call from a lady at Restonic. Can't remember her name, but it was the same lady who assisted the first time. She informed me that one of their reps (Indian gentleman) would contact us to set up an appointment to view the mattress and would take it from there. It has been two weeks with no follow-up from Restonic. They keep on telling us they will contact us, but all lies! I am now reverting to HelloPeter.com for assistance in this regard. What really is terrible, is that this bed is for my mother who turned 90 today (13/11/2024) She weighs 58KG's so there is no way that she can damage both beds within months apart. We don't want a bed from Restonic, as there is no faith and trust in them. As far as I am concerned, we received two sun-standard beds from them. We are demanding a full refund between Restonic and SleepMasters to the value of R6499.00. We were warned it could take up to 7 weeks for a refund, but this is not acceptable. We want a full refund within a week, as we need to purchase another bed from a reputable mattress/base manufacturer who actually cares about their customers.
0 replies
18 months ago
FINES SA could maybe get involved with queries as well.
If Fines SA did not inform me of the fact that I had a traffic fine. Although it was not my vehicle and the number plate unreadable, I had no choice but to pay someone else's fine. Pity Fines SA aren't able to assist with queries. AARTO pathetic and after weeks going back and forth with valid reasons I shouldn't pay, I was forced to do so in order to get my car licence. My alleged traffic offense took place in Sandton and I reside on the South Coast of KZN. If Fines SA could get involved with sorting out queries and act upon them, I would give them 5 stars.
0 replies
18 months ago
AARTO A BIG JOKE
AARTO IS A JOKE AND AN INSULT TO THE DRIVERS ON SOUTH AFRICA. NOTHING BUT A BUNCH OF PEOPLE WHO DON'T WORK, WHILST EARNING AN ABOVE AVERAGE SALARY! I was sent a fine via Fines SA, claiming I drove in Sandton at 19:55 in Woodmead and exceeded the limit of 120KM/H I have never been to Sandton, as I live in Margate, KZN. The "photos"if one could call it photos, does not show my registration number clearly, which is open for discussion. Secondly the so called photo shows my back lights on my car, and my car's lights don't even look like that!!!!!!!!! GUESS WHAT! IN ORDER TO GET MY NEW LICENCE FOR MY VEHICLE, I WAS FORCED TO PAY FOR A FINE, WHICH WAS CLEARLY NOT MINE. NOT EVEN A SWORN AFIDAVET SIGNED OFF MY THE POLICE, HELPED! LICENCING DEPARTMENT COULD NOT HELP ME EITHER. AARTO's WEBSITE IS AN EVEN BIGGER JOKE!!!! CANNOT ASK FOR A REVIEW OF FINE, CAN'T PLEAD AGAINST FINE FOR NOT BEING MY REGISTRATION NUMBER NOR MY VEHICLE. THIS GOVERNMENT ÏNSTITUTION" IS A GREAT DISGRACE AND SHOULD BE DISMANTLED WITH IMMEDIATE EFFECT. HONEST PEOPLE CAN'T WIN AND DISHONEST PEOPLE GET AWAY WITH EVERYTHING.
0 replies
22 months ago
Execumove the very best!
We have recently moved from Gauteng to the coast of KZN. Very stressful time for my mom, aged 90 and myself. Both being retired and widowed. The team that moved our furniture on their truck was so professional and helpful. Two days later our furniture was delivered to our new home. Special thanks to George and Vusi. The one person who stood out for us, was Maria Owen. Phoned us often to find out how we were, when stressed, she was the one who helped me calm down, from the start to moving in. Kudos 👏 to you, dear Maria. Your caring and professional attitude has made the difference. Thank you so much for everything. Should the need arise (hopefully not) I will use them again. Highly recommend Execumove. 👌
53 replies
Review Distribution
5 Star
1 (20%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)