NP
Nabeel P
Active since Jun 2024
2
Reviews
0
Industries
Reviews
2 reviews5 months ago
Outdated and Overpriced Metering Solution
Pioneer Metering delivers a very poor service. Their app and meters are outdated, and you can’t top up remotely. Tenants are unfairly charged for sanitation, and the admin and reconnection fees are unreasonably high. Overall, the service feels outdated, overpriced, and frustrating. #waterfallridge
0 replies
22 months ago
Terrible Service and Lack of Expertise
I have been a loyal customer of VW Bryanston and have always received exceptional service. However, I recently made the decision to take my vehicle to VW Midrand for a service due to its proximity to my residence. Regrettably, this decision resulted in an unfortunate experience. Despite being assured that everything was in perfect working order after the service, I encountered a disconcerting issue just two weeks later. My vehicle began shuddering during gear changes, prompting me to return to VW Midrand for assistance. The vehicle underwent diagnostics, and I was informed that it was operating at 100% efficiency. However, upon taking a test drive with the mechanic, it became evident that the issue persisted. I requested a software update and a comprehensive recheck, which resulted in the discovery of contaminated fuel and worn spark plugs. It is concerning that these issues were not identified and addressed during the previous service two weeks prior. I have authorized the draining of the fuel tank and the replacement of the spark plugs. The vehicle operated without issues for three days, after which all electronic systems, including indicators, horn, central locking, and others, abruptly ceased functioning. I presented the vehicle to the service center today, and they informed me that the software was outdated, despite being informed two weeks ago that it was up to date. They stated that the control protection unit needed to be replaced, incurring a cost of R12,000. In the past month, I have already spent over R10,000 on unproductive diagnostic tests. The service agents at VW Midrand have demonstrated a lack of expertise and poor customer service, failing to answer phone calls and neglecting to return promised callbacks. I strongly advise against engaging in business with VW Midrand.
0 replies
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1 Star
2 (100%)