VL
VW LINDSAKER MIDRAND
Claimed Business
VL
VW LINDSAKER MIDRAND
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About VW LINDSAKER MIDRAND
VW LINDSAKER MIDRAND has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked VW LINDSAKER MIDRAND across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLR
Lekoko R
1 reviews | Active since Jan 2020
5 Jun 2025, 21:59
Scratched my car!!!
They scratched my car, said they will arrange and fix it. It's now two weeks and no call from them. I called them they said the do not have a courtesy car, really!!! Tony was worried about me rating his service bad when my car is damaged!
Helpful (0)
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Lekoko R
1 reviews | Active since Jan 2020
5 Jun 2025, 21:59
Scratched my car!!!
They scratched my car, said they will arrange and fix it. It's now two weeks and no call from them. I called them they said the do not have a courtesy car, really!!! Tony was worried about me rating his service bad when my car is damaged!
0
Replies (0)pM
petunia M
1 reviews | Active since Jan 2020
19 Mar 2025, 13:29
VW LINDSAKER MIDRAND FUNI / FOUNATE MANAGER
good day I called vw lindsaker Midrand on Wednesday last week 12/03/25 I spoke to Funi service advisor ask to check if my clutch is still under warranty, she said its still under warranty and called my insurance to toll the car there at VW MIDRAND , Thursday she said nothing and Friday she called and said they will st******* the car but if the fundings are NOT the clutch WE are liable for the striping off the car and if it's the clutch we are not Raible for the striping off the car and yesterday 18/03/25 around 2 in the afternoon I called and ask what are the finding she said it's the clutch and today they called Funi and Founate MANAGER / and said the car is R21000 and ask why R21000 because you said the clutch is still under warranty and ask did you guys change the clutch they said no , I said will then collect the car Founate said I must pay for the striping off the I said I m not paying because i said last Friday you said if it's the clutch I'm m Raible of the striping now you are changing the story, ask for the recording he said there is no recording which is a lie because I called their number 0112053300 ask if their calls are not recorded , they said YES their calls are recorded which means the so called manager founate **** to me ,
Helpful (0)
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petunia M
1 reviews | Active since Jan 2020
19 Mar 2025, 13:29
VW LINDSAKER MIDRAND FUNI / FOUNATE MANAGER
good day I called vw lindsaker Midrand on Wednesday last week 12/03/25 I spoke to Funi service advisor ask to check if my clutch is still under warranty, she said its still under warranty and called my insurance to toll the car there at VW MIDRAND , Thursday she said nothing and Friday she called and said they will st******* the car but if the fundings are NOT the clutch WE are liable for the striping off the car and if it's the clutch we are not Raible for the striping off the car and yesterday 18/03/25 around 2 in the afternoon I called and ask what are the finding she said it's the clutch and today they called Funi and Founate MANAGER / and said the car is R21000 and ask why R21000 because you said the clutch is still under warranty and ask did you guys change the clutch they said no , I said will then collect the car Founate said I must pay for the striping off the I said I m not paying because i said last Friday you said if it's the clutch I'm m Raible of the striping now you are changing the story, ask for the recording he said there is no recording which is a lie because I called their number 0112053300 ask if their calls are not recorded , they said YES their calls are recorded which means the so called manager founate **** to me ,
0
Replies (0)SM
Sisi M
1 reviews | Active since Jan 2020
14 Jan 2025, 13:02
BULLIES, INCORRECT USE OF PERSONAL INFORMATION AND CONTRAVEN POPIA - STAY AWAY FROM THEM!!!
I was looking towards getting car in March 2025 so I discussed my needs, expectations and budget with the sales rep and she assured me I was at the right place – m***m – **** **** pants on fire. The sales rep suggested a brand new Polo Vivo 2024 model despite me being honest from the get-go that I could not afford a brand new vehicle hence one of my requirements being a second-hand vehicle. She tried convincing me on basis of my excess income that I could afford it. I did make it clear, that I want minimal instalment as I still need to cover insurance, maintenance, my personal needs and family dynamics. I did tell her my budget range and made it clear that if VW can't meet that budget, may she be honest and I will continue looking for what I can afford. In the process of the car quote and checking my pre-approval with the bank even after I requested we hold back on the OTP process, she tried convincing me to take the vehicle despite it being outside of my budget. She would communicate that the F&I has met my budget requirement. The F&I would not send me the OTP contract and the sales rep would notify me they have met my budget. She eventually gets a brokerage office to handle my insurance and tracker and notifies me they will call me to link me to the insurance and tracker. I assumed this was under the dealership buuuut nooooo!!!! She gave away my information without discussing with me if I wanted to use a broker's services or not for my vehicle insurance and tracker. That’s whatever, I let it slide… The broker's office did organise insurance and the tracker. The tracker was installed before I signed the OTP. I was then called into sign off on the OTP which was still way out of budget so I pulled out of buying. Was I not cornered into a room of 5, including the DP, to sign off on the car. I refused and had to call my aunt to help me speak to them. With the help of my aunt, we pulled out of the purchase process and made them aware that I would send the tracking company to remove the tracking unit. On my way home from the dealership, the DP and the sales rep requested I come along to sign off on the car. The sales rep further speaks on the fact that I am nervous because of my stress and I should just sign off on the car and collect. I still refused and they said they (sales rep & the other vice DP) would give me the weekend to think on this. The following day, I got a call from the sales rep, she requested I sign documentation via email and to send back that documentation - not forgetting I pulled out of the negotiation and purchase process. I opened my emails to find a delivery note that required my signature. I didn't sign off on the note. She later calls to ask for the document and I said I am busy. I need to review it later. Within 30minutes of that conversation, she notifies me the vehicle has been sold with my tracking unit and insurance. I kindly request she asks the owner to return the car so the tracking unit may be removed at the dealership. On Monday, the brokerage company, insurance company (fruit insurance) and the star tracker called me to tell me the dealership confirmed I collected the vehicle. I clarify that I did not collect the vehicle and I need all mandates to be terminated. Fruit insurance terminated with no issues. Brokerage was a bit of a delay but eventually came through buuut the Star tracker via VW, have put me through hell and back. VW’s DP refused to clarify in writing to the Star tracker on their error. Furthermore, they refused for me to get Star tracker to remove the tracking unit which they organised through the brokers office that THEY organised for me. Also, VW’S DP let his staff get away with selling my information buuuut cannot help us locate his favourite client so we can remove my tracking unit in the name of POPIA. Was the POPIA in the dealership when his staff and client keeps giving away my information? Furthermore, the vehicles owner through the VW Lindsay Saker Midrand and Star tracker, has attained insurance with me-Way insurance under my name with my bank account details. So not only do they bully potential clients into buying a vehicle , they also sell your information to third party entities. I highly discourage purchasing a vehicle at their dealership and discourage you sharing any of your documents unless you are okay with *****y vibes and bullies – then this can be your playground for sure
Helpful (0)
|Replies (0)SM
Sisi M
1 reviews | Active since Jan 2020
14 Jan 2025, 13:02
BULLIES, INCORRECT USE OF PERSONAL INFORMATION AND CONTRAVEN POPIA - STAY AWAY FROM THEM!!!
I was looking towards getting car in March 2025 so I discussed my needs, expectations and budget with the sales rep and she assured me I was at the right place – m***m – **** **** pants on fire. The sales rep suggested a brand new Polo Vivo 2024 model despite me being honest from the get-go that I could not afford a brand new vehicle hence one of my requirements being a second-hand vehicle. She tried convincing me on basis of my excess income that I could afford it. I did make it clear, that I want minimal instalment as I still need to cover insurance, maintenance, my personal needs and family dynamics. I did tell her my budget range and made it clear that if VW can't meet that budget, may she be honest and I will continue looking for what I can afford. In the process of the car quote and checking my pre-approval with the bank even after I requested we hold back on the OTP process, she tried convincing me to take the vehicle despite it being outside of my budget. She would communicate that the F&I has met my budget requirement. The F&I would not send me the OTP contract and the sales rep would notify me they have met my budget. She eventually gets a brokerage office to handle my insurance and tracker and notifies me they will call me to link me to the insurance and tracker. I assumed this was under the dealership buuuut nooooo!!!! She gave away my information without discussing with me if I wanted to use a broker's services or not for my vehicle insurance and tracker. That’s whatever, I let it slide… The broker's office did organise insurance and the tracker. The tracker was installed before I signed the OTP. I was then called into sign off on the OTP which was still way out of budget so I pulled out of buying. Was I not cornered into a room of 5, including the DP, to sign off on the car. I refused and had to call my aunt to help me speak to them. With the help of my aunt, we pulled out of the purchase process and made them aware that I would send the tracking company to remove the tracking unit. On my way home from the dealership, the DP and the sales rep requested I come along to sign off on the car. The sales rep further speaks on the fact that I am nervous because of my stress and I should just sign off on the car and collect. I still refused and they said they (sales rep & the other vice DP) would give me the weekend to think on this. The following day, I got a call from the sales rep, she requested I sign documentation via email and to send back that documentation - not forgetting I pulled out of the negotiation and purchase process. I opened my emails to find a delivery note that required my signature. I didn't sign off on the note. She later calls to ask for the document and I said I am busy. I need to review it later. Within 30minutes of that conversation, she notifies me the vehicle has been sold with my tracking unit and insurance. I kindly request she asks the owner to return the car so the tracking unit may be removed at the dealership. On Monday, the brokerage company, insurance company (fruit insurance) and the star tracker called me to tell me the dealership confirmed I collected the vehicle. I clarify that I did not collect the vehicle and I need all mandates to be terminated. Fruit insurance terminated with no issues. Brokerage was a bit of a delay but eventually came through buuut the Star tracker via VW, have put me through hell and back. VW’s DP refused to clarify in writing to the Star tracker on their error. Furthermore, they refused for me to get Star tracker to remove the tracking unit which they organised through the brokers office that THEY organised for me. Also, VW’S DP let his staff get away with selling my information buuuut cannot help us locate his favourite client so we can remove my tracking unit in the name of POPIA. Was the POPIA in the dealership when his staff and client keeps giving away my information? Furthermore, the vehicles owner through the VW Lindsay Saker Midrand and Star tracker, has attained insurance with me-Way insurance under my name with my bank account details. So not only do they bully potential clients into buying a vehicle , they also sell your information to third party entities. I highly discourage purchasing a vehicle at their dealership and discourage you sharing any of your documents unless you are okay with *****y vibes and bullies – then this can be your playground for sure
0
Replies (0)NP
Nabeel P
1 reviews | Active since Jan 2020
21 Jun 2024, 16:30
Terrible Service and Lack of Expertise
I have been a loyal customer of VW Bryanston and have always received exceptional service. However, I recently made the decision to take my vehicle to VW Midrand for a service due to its proximity to my residence. Regrettably, this decision resulted in an unfortunate experience. Despite being assured that everything was in perfect working order after the service, I encountered a disconcerting issue just two weeks later. My vehicle began shuddering during gear changes, prompting me to return to VW Midrand for assistance. The vehicle underwent diagnostics, and I was informed that it was operating at 100% efficiency. However, upon taking a test drive with the mechanic, it became evident that the issue persisted. I requested a software update and a comprehensive recheck, which resulted in the discovery of contaminated fuel and worn spark plugs. It is concerning that these issues were not identified and addressed during the previous service two weeks prior. I have authorized the draining of the fuel tank and the replacement of the spark plugs. The vehicle operated without issues for three days, after which all electronic systems, including indicators, horn, central locking, and others, abruptly ceased functioning. I presented the vehicle to the service center today, and they informed me that the software was outdated, despite being informed two weeks ago that it was up to date. They stated that the control protection unit needed to be replaced, incurring a cost of R12,000. In the past month, I have already spent over R10,000 on unproductive diagnostic tests. The service agents at VW Midrand have demonstrated a lack of expertise and poor customer service, failing to answer phone calls and neglecting to return promised callbacks. I strongly advise against engaging in business with VW Midrand.
Helpful (0)
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Nabeel P
1 reviews | Active since Jan 2020
21 Jun 2024, 16:30
Terrible Service and Lack of Expertise
I have been a loyal customer of VW Bryanston and have always received exceptional service. However, I recently made the decision to take my vehicle to VW Midrand for a service due to its proximity to my residence. Regrettably, this decision resulted in an unfortunate experience. Despite being assured that everything was in perfect working order after the service, I encountered a disconcerting issue just two weeks later. My vehicle began shuddering during gear changes, prompting me to return to VW Midrand for assistance. The vehicle underwent diagnostics, and I was informed that it was operating at 100% efficiency. However, upon taking a test drive with the mechanic, it became evident that the issue persisted. I requested a software update and a comprehensive recheck, which resulted in the discovery of contaminated fuel and worn spark plugs. It is concerning that these issues were not identified and addressed during the previous service two weeks prior. I have authorized the draining of the fuel tank and the replacement of the spark plugs. The vehicle operated without issues for three days, after which all electronic systems, including indicators, horn, central locking, and others, abruptly ceased functioning. I presented the vehicle to the service center today, and they informed me that the software was outdated, despite being informed two weeks ago that it was up to date. They stated that the control protection unit needed to be replaced, incurring a cost of R12,000. In the past month, I have already spent over R10,000 on unproductive diagnostic tests. The service agents at VW Midrand have demonstrated a lack of expertise and poor customer service, failing to answer phone calls and neglecting to return promised callbacks. I strongly advise against engaging in business with VW Midrand.
0
Replies (0)VP
Vickay P
1 reviews | Active since Jan 2020
24 Feb 2023, 08:31
Be careful when buying a vehicle here
I had an appointment to meet with a sales person as I needed to buy a car. On arrival, I called him and he told me he was busy with a test drive and would call me back when he returns. When he retuned he didn’t call me back, he just continued doing what he was doing, I guess he didn’t even notice it was me who called me because he kept passing without saying anything to me. After over an hour of waiting I decided to ask for help from a different sales person. We went through the process of application, and signed all the documentation required. After this, I started to receive bad service, ignored calls and messages. I struggled with delivery of my new car, which arrived later than expected. And currently struggling to get updates on my car getting fixed as it has faults
Helpful (0)
|Replies (0)VP
Vickay P
1 reviews | Active since Jan 2020
24 Feb 2023, 08:31
Be careful when buying a vehicle here
I had an appointment to meet with a sales person as I needed to buy a car. On arrival, I called him and he told me he was busy with a test drive and would call me back when he returns. When he retuned he didn’t call me back, he just continued doing what he was doing, I guess he didn’t even notice it was me who called me because he kept passing without saying anything to me. After over an hour of waiting I decided to ask for help from a different sales person. We went through the process of application, and signed all the documentation required. After this, I started to receive bad service, ignored calls and messages. I struggled with delivery of my new car, which arrived later than expected. And currently struggling to get updates on my car getting fixed as it has faults
0
Replies (0)SM
Siboniso M
1 reviews | Active since Jan 2020
1 Feb 2023, 09:40
Below service expectation and angry
I never expected the service I received today, way below my expectation, not what I know from the Dealership that I've been using for years. I telephoned them on Monday to book service for my nephew's car, and was told to bring it on Wednesday, 01 Feb. When I arrived at 07:07am, I was told there was no ticket for booking - booking not on the system but I shouldn't worry, ''it will be sorted''. 30 minutes later I'm still waiting. All people that came after me have been helped, some even left. I'm also in the hurry. I needed to get home and start working, had to start working at 08:30am since I promised my boss that I'll work from home, at least from 08:30 will be working already. From the Dealership to my house is just a kilometre or less. And I was early for the same reason that I need to home before 08:30am. I explain this to the guy there who seemed to be relaxed about the issue and didn't understand the urgency. Almost 50 minutes later I'm still waiting. This time I was told they're still waiting for someone who has access to the booking system. Why I was not told? At least I'd have expected the delay. In my mind I thought I was just being ignored, (maybe I was). Eventually I decided I'll leave the car - gave them my contact details and left. I couldn't wait any longer, I was being taken for granted. I didn't have the whole hour to wait not knowing what is going to happen and when. I walked out of the Dealership. I had asked for transport when I made the booking but when I left I was not even asked if I needed it. Little did I know that when I request Uber ride I'll wait another 20 minutes, and should have just walked home maybe the steam would have blown off. I left the car there with my contact details. I'm waiting to hear from them. This is bad and I didn't enjoy it at all. Maybe they like client's throwing tantrums but it takes lot of emotions and it ruins someone's day.
Helpful (0)
|Replies (0)SM
Siboniso M
1 reviews | Active since Jan 2020
1 Feb 2023, 09:40
Below service expectation and angry
I never expected the service I received today, way below my expectation, not what I know from the Dealership that I've been using for years. I telephoned them on Monday to book service for my nephew's car, and was told to bring it on Wednesday, 01 Feb. When I arrived at 07:07am, I was told there was no ticket for booking - booking not on the system but I shouldn't worry, ''it will be sorted''. 30 minutes later I'm still waiting. All people that came after me have been helped, some even left. I'm also in the hurry. I needed to get home and start working, had to start working at 08:30am since I promised my boss that I'll work from home, at least from 08:30 will be working already. From the Dealership to my house is just a kilometre or less. And I was early for the same reason that I need to home before 08:30am. I explain this to the guy there who seemed to be relaxed about the issue and didn't understand the urgency. Almost 50 minutes later I'm still waiting. This time I was told they're still waiting for someone who has access to the booking system. Why I was not told? At least I'd have expected the delay. In my mind I thought I was just being ignored, (maybe I was). Eventually I decided I'll leave the car - gave them my contact details and left. I couldn't wait any longer, I was being taken for granted. I didn't have the whole hour to wait not knowing what is going to happen and when. I walked out of the Dealership. I had asked for transport when I made the booking but when I left I was not even asked if I needed it. Little did I know that when I request Uber ride I'll wait another 20 minutes, and should have just walked home maybe the steam would have blown off. I left the car there with my contact details. I'm waiting to hear from them. This is bad and I didn't enjoy it at all. Maybe they like client's throwing tantrums but it takes lot of emotions and it ruins someone's day.
0
Replies (0)KD
Kgomotso D
1 reviews | Active since Jan 2020
19 Jan 2023, 15:34
Poor service
Good Day We took out car in for service on the 18th of November 2022 and had requested that they also replace the heat shield as well and were told that they did not have in stock and they will call us to pop in when they had stock and it would not take long. We got a call a day later saying that they have stock and were just waiting for authorisation, until today. I have sent them a number of emails, which are clearly ignored and have been put on hold so many times that I just gave up. This is appalling service from a company whose main job is exactly that. I am totally disappointed in them and doubt if we will ever use them again
Helpful (0)
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Kgomotso D
1 reviews | Active since Jan 2020
19 Jan 2023, 15:34
Poor service
Good Day We took out car in for service on the 18th of November 2022 and had requested that they also replace the heat shield as well and were told that they did not have in stock and they will call us to pop in when they had stock and it would not take long. We got a call a day later saying that they have stock and were just waiting for authorisation, until today. I have sent them a number of emails, which are clearly ignored and have been put on hold so many times that I just gave up. This is appalling service from a company whose main job is exactly that. I am totally disappointed in them and doubt if we will ever use them again
0
Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
11 Jan 2023, 08:08
HORRIBLE SERVICE FROM SALES
I have never been through such incompetence from Thato and his manager Kobus. I bought a car cash in October and to date I haven't registered the car for a new disk and number plate all because Thato refuses to furnish me the necessary documents to register the car. I had to beg him and visit the dealership multiple times only for him to tell me I did not pat the R5000 admin fee. On top of that they gave 3rd parties my information for insurance when I had already had insurance when I fetched the car. If I could give a 0 star or less I would. DO NOT BUY from these guys especially Thato! he is rude on the phone and in person
Helpful (0)
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Mpho M
1 reviews | Active since Jan 2020
11 Jan 2023, 08:08
HORRIBLE SERVICE FROM SALES
I have never been through such incompetence from Thato and his manager Kobus. I bought a car cash in October and to date I haven't registered the car for a new disk and number plate all because Thato refuses to furnish me the necessary documents to register the car. I had to beg him and visit the dealership multiple times only for him to tell me I did not pat the R5000 admin fee. On top of that they gave 3rd parties my information for insurance when I had already had insurance when I fetched the car. If I could give a 0 star or less I would. DO NOT BUY from these guys especially Thato! he is rude on the phone and in person
0
Replies (0)