ML
Morgan L
Active since Jun 2024
3
Reviews
0
Industries
Reviews
3 reviews9 months ago
Unprofessional
Your staff is on holiday! I’ve called in and was transferred to different people the entire time. I was told by Lerato that she’s busy with my query only for her to speak to someone in the background and hand the phone to someone else who just said hello and giggled then I had to wait for someone to actually pick the phone back up. I thought I was in a game of hot potato.
0 replies
10 months ago
Horrible service.
Wow a joke!! Build it Kyalami I called in at 9:36 to get a quotation and I waited and waited, these are the times I called in 9:57, 10:44, 11:59, 11:50, 12:07, 12:13, 12:23, 12:40 Mind you I couldn’t just leave it and go somewhere else this was needed urgently. The one lady said to me that she’s going to send it via what’s app? After I asked for a formal quote I still don’t get it. Maybe someone is having a bad day but everyone that I spoke to couldn’t assist me? I asked to be put through to the manager and I was told that there’s only one manager and his gonna be back an hour later. I waited 7 minutes on the line to hear that. There was no professionalism!!
53 replies
22 months ago
Great customer service!!
Danton ****gava helped set up my account, I’d like to thank him for such a pleasant call. I would highly recommend the business, their customer service is second to none.
53 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)