S
Stefany
Active since Jul 2024
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
Amazing so far!
Quick and amazing! The staff at Neurotel connected us instantly—even after hours. Whenever something is wrong, they go above and beyond to fix it. I just switched from a terrible ISP to Neurotel and couldn’t be happier; everything about the service is 1000% better!
0 replies
4 months ago
Terrible Service.
The service is unacceptable. I can never reach an agent, and on the rare occasion I do, they are unhelpful and rude. During my last interaction, the agent abruptly ended the chat while I was trying to make a payment. Cancelling the service is even more complicated; it was satisfactory from 2023 to 2024, but in 2025, it has been awful. I’ve emailed to cancel my account. I do not recommend them as an ISP. You cannot call them unless you want to buy a new product or upgrade. Neurotel is far superior.
0 replies
9 months ago
Melissa Lamb was amazing at helping me very patient and helpful
Melissa Lamb was amazing at helping me very patient and helpful. I go paid out on Monday and I did my claim on Wednesday/ Thursday. Very helpful people they are my favourite pet insurance I’ve ever been with.
53 replies
14 months ago
Ronzley Baatjies was...
Ronzley Baatjies was so helpful as always
71 replies
18 months ago
It’s been good the...
It’s been good they are helpful from time to time but some people are quit short with me
53 replies
22 months ago
They were very helpf...
They were very helpful, I spoke to Mathapelo.
53 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (16.666666666666668%)