AS
Alexia S
Active since Jul 2024
2
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0
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Reviews
2 reviews10 months ago
THAT AWFUL GENERAL STORE AT MOFFET-ON-MAIN
I AM WRITING TO EXPRESS MY DEEP DISSATISFACTION WITH SOME OF THE QUALITY OF YOUR PRODUCTS AND THE APPALLINGLY RUDE CUSTOMER SERVIVE AT YOUR STORE. THIS HAS ACTUALLY BEEN A REPETITIVELY EXPERIENCE AND AM.FINALLY DOING THIS REVIEW! RECENTLY I PURCHASED A BATTERY OPERATED NIGHT LIGHT FROM YOUR STORE THAT REQUIRED 3 X AAA BATTERIES. DESPITE BEING SOLD A MERE 7 DAY GUARANTEE, THE PRODUCT FAILED SHORTLY AFTER THAT PERIOD. THIS IS COMPLETELY UNACCEPTABLE FOR A NEW ITEM. THIS IS NOT THE FIRST TIME I HAVE ENCOUNTERED SUBSTANDARD ELECTRICAL GOODS AT YOUR STORE, BUT IT WILL CERTAINLY BE THE LAST!! WHAT IS MORE DISTURBING THAN THE POOR QUALITY MERCHANDISE IS THE SHEER RUDENESS AND UNPROFESSIONALISM OF YOUR STAFF! THE MANAGER! HE IS SHOCKINGLY IMPOLITE AND EXTREMELY UNPROFESSIONAL. IT IS CLEAR THAT THE GENERAL STORE IS MORE CONCERNED WITH PUSHING OUT CHEAP, FAULTY GOODS THAN OFFERING GENUINE VALUE OR CUSTOMER CARE.. AS A CUSTOMER I EXPECT TO BE TREATED WITH BASIC RESPECT.....SOMETHING YOUR STORE CLEARLY LACKS! THERE IS A FAMOUS SAYING, "WHAT SITS AT THE TOP ALWAYS FILTERS DOWN TO THE BOTTOM"! I STRONGLY ADVISE OTHER POTENTIAL CUSTOMERS IN THE P.E. AREA TO NOW RATHER SUPPORT J.H. FLORAL WHO HAVE MOVED FROM NEWTON PARK TO KING'S COURT. I FOUND THE STAFF FRIENDLY, EXCELLENT SERVICE AND THE AFTER SALES SUPPORT RELIABLE AND RESPECTFUL. CONSUMERS DESERVE BETTER AND I ENCOURAGE OTHERS TO TAKE THEIR BUSINESS ELSEWHERE! UNTIL THE GENERAL STORE DRASTICALLY IMPROVES BOTH PRODUCT AND CUSTOMER SERVICE BESIDES VERY DEFINITELY A NEW MANAGER, I SHALL NEVER RETURN!!!
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22 months ago
Terrible Experience
A VERY DISAPPOINTING AND FRUSTRATING WITH GREYHOUND RECENTLY! I recently traveled with Greyhound and was thoroughly disappointed with their shoddy service. From the start I found it difficult to contact their customer support team online and when I finally did, the agents were unhelpful, unfriendly and rushed to get you off the line. The bus was over 2.5 hours late with no courtesy or apology from the driver or customer support. I was left waiting in the freezing cold with my luggage, with no choice but to wait. When the driver finally arrived and I asked, he vaguely blamed the traffic, without offering any apology or explanation. The first driver was competent and drove safely but the second driver, who took over during a changeover, was a nightmare!! He drove recklessly and at excessive speed putting passengers at risk. Furthermore, the handling of luggage was chaotic and very insecure. Bags were just tossed into a small trailor without any tagging or form of a tracking system leaving the luggage vulnerable to loss or theft. Unlike Intercape, which prioritizes luggage safety and organization, Greyhound seems to neglect this aspect of bus travel. In contrast, (I travel a lot on buses) I have had positive experiencess with other bus companies and sadly, GREYHOUND was VERY SUBPAR and I would NOT RECCOMEND them to anyone!!!!
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