Active since Jul 2024
This is the most useless company I have every had to deal with. They do not have any contact number for any queries and when you do get a reply on an email, they tell you to refer to their website for the information. I have been waiting for 3 weeks for my order and still nothing. I did receive the email that I can collect, but when trying to find the weight and dimensions of the parcel, wanted by my courier, I get ignored. I will never support this place ever again. We needed the products urgently and had to order from another company to get the goods in time. This has now cost me double, just so that I could send the kids on their rugby tour.
We have ordered sublimated blazers from this company in the beginning of April, deposit paid fully. We have sent them samples of exactly what the blazer must look like, but when it arrived, it was completely wrong. We sent back the whole order and have now been waiting 4 weeks for the correct one. We were promised it will take only 1 week. Everyday they have a different excuse of why our order is not completed. In the meantime the full invoice was settled. These people have no client service, they do not keep you informed of what is happening....we have to call them. Now they don't even answer the phone anymore.