E
Eddie S
Active since Jul 2024
2
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Reviews
2 reviews14 months ago
I took delivery of my pride and joy last April,
I took delivery of my pride and joy last April,.the mileage was 125k, working cross-border means that I only drive the car when I am home, that's 4 rimes a year, in the last 9 months, I have not driven more than 5000km, the vehicle was serviced just before delivery. I noticed a leak when I was home for the Christmas break, long story short, M-sure says they are not responsible for leaks, I was not happy with that, the car was sent to an agency where the diagnosis couldn't detect the origin of the leak. The agency then said, it could be from the gearbox and the cost for repairs is approx. R80k, m-sure said they can only cover R16k.
0 replies
21 months ago
They are prompt in responding to queries, especially Ian Holman, he makes time to find out what the client needs and do his best to provide service
They are prompt in responding to queries, especially Ian Holman, he makes time to find out what the client needs and do his best to provide service. It doesn't end there, he makes a follow up, this is what I call post sales service, he is EXCELLENT in that, thank you.
53 replies
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