TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Mechanical warranty has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Mechanical warranty across 12 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Still waiting my money pay for BOSCH GREYSTONE RUSTENBURG.I WANT MY PUMPER DAMAGE.I Want my battery cover .I want my water bottle wiper .I want all parts because fail to help me ID7709225362085 BMW X1 F48 FC35GCGP
1 reviews | Active since Jan 2020
Still waiting my money pay for BOSCH GREYSTONE RUSTENBURG.I WANT MY PUMPER DAMAGE.I Want my battery cover .I want my water bottle wiper .I want all parts because fail to help me ID7709225362085 BMW X1 F48 FC35GCGP
1 reviews | Active since Jan 2020
Dialdirect fail to help me for my car want all my primier back
1 reviews | Active since Jan 2020
Dialdirect fail to help me for my car want all my primier back
1 reviews | Active since Jan 2020
best customer service ever
1 reviews | Active since Jan 2020
best customer service ever
1 reviews | Active since Jan 2020
I have Mechanical Warranty with The Unlimited since last year around October 2024 which is active. I had a car breakdown on 26.05.2025 due to electrical failure of my car and the first thing i did was to contact them. After i received instructions from them i then asked a towing truck to load my car to the nearest workshop to be repaired. This happened on the 26 of May 2025 to date The Unlimited together with DOTSURE they refuse to authorize my claim as they mention that the parts which my claim reflects they say they are not covered by The Unlimited. The money i spend for my car to be towed is not refunded yet as they say they reimburse the client as soon as they received the towing invoice from service provider of which i provided them with. This is the first claim since i joined them but they can not assist me. Monthly premiums are taken from me as a client on monthly basis which amounts to R400. I want to ask The Unlimited why are they deducting money from my personal bank account but no service from them. Is this the right practice to clients when they need you most? Why should i pay this company when they dismally failed to help an active paying client what's due to him what kind of treatment is this? Their reasons are so weak in a sense that one gets angry when they explain them to you. My cover includes electrical components if they a faulty. My car did not want to switch on the cluster hence the vehicle could not start. Now when i send my claim they say my claim is been rejected because some of electrical parts are not covered by the option i have with them. This is unacceptable and i am very disappointed indeed by the conduct of this company called The Unlimited
1 reviews | Active since Jan 2020
I have Mechanical Warranty with The Unlimited since last year around October 2024 which is active. I had a car breakdown on 26.05.2025 due to electrical failure of my car and the first thing i did was to contact them. After i received instructions from them i then asked a towing truck to load my car to the nearest workshop to be repaired. This happened on the 26 of May 2025 to date The Unlimited together with DOTSURE they refuse to authorize my claim as they mention that the parts which my claim reflects they say they are not covered by The Unlimited. The money i spend for my car to be towed is not refunded yet as they say they reimburse the client as soon as they received the towing invoice from service provider of which i provided them with. This is the first claim since i joined them but they can not assist me. Monthly premiums are taken from me as a client on monthly basis which amounts to R400. I want to ask The Unlimited why are they deducting money from my personal bank account but no service from them. Is this the right practice to clients when they need you most? Why should i pay this company when they dismally failed to help an active paying client what's due to him what kind of treatment is this? Their reasons are so weak in a sense that one gets angry when they explain them to you. My cover includes electrical components if they a faulty. My car did not want to switch on the cluster hence the vehicle could not start. Now when i send my claim they say my claim is been rejected because some of electrical parts are not covered by the option i have with them. This is unacceptable and i am very disappointed indeed by the conduct of this company called The Unlimited
1 reviews | Active since Jan 2020
I took delivery of my pride and joy last April,.the mileage was 125k, working cross-border means that I only drive the car when I am home, that's 4 rimes a year, in the last 9 months, I have not driven more than 5000km, the vehicle was serviced just before delivery. I noticed a leak when I was home for the Christmas break, long story short, M-sure says they are not responsible for leaks, I was not happy with that, the car was sent to an agency where the diagnosis couldn't detect the origin of the leak. The agency then said, it could be from the gearbox and the cost for repairs is approx. R80k, m-sure said they can only cover R16k.
1 reviews | Active since Jan 2020
I took delivery of my pride and joy last April,.the mileage was 125k, working cross-border means that I only drive the car when I am home, that's 4 rimes a year, in the last 9 months, I have not driven more than 5000km, the vehicle was serviced just before delivery. I noticed a leak when I was home for the Christmas break, long story short, M-sure says they are not responsible for leaks, I was not happy with that, the car was sent to an agency where the diagnosis couldn't detect the origin of the leak. The agency then said, it could be from the gearbox and the cost for repairs is approx. R80k, m-sure said they can only cover R16k.
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