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Yashara P
Active since Jul 2024
5
Reviews
0
Industries
Reviews
5 reviews
Mpowa Finance
3 months ago
WORST CUSTOMER SERVICE.
Absolutely terrible customer service. I have sent multiple emails requesting that my account be updated to settled and closed and to send my paid up letter. I urgently need my paid up letter and this to be updated as settled with the relevant credit bureaus before the credit score update in June. They hang up when I call.
0 replies
PrimeLoans
4 months ago
WORST CUSTOMER SERVICE
Why is your customer service so horrible? What is the point of a phone number or email address if you don't respond or pick up? Why does one always have to resort to Hello Peter to actually get some service? I've emailed and called multiple times, 0 response. Tried telegram, no response. How am I meant to settle my loan and get a paid up letter like this
0 replies
Vumatel
25 months ago
WORST CUSTOMER SERVICE EVER!!!!
This company has undoubtedly the worst customer service ever!! Ticket after ticket gets logged by ISP and still 0 connection after it took over 20 days to get get connected. And now its off AGAIN!!! What is the purpose of paying for something that is never working
1 reply
Vumatel
25 months ago
Absolute no service
I have been trying to get my installation activated for 11 days already and consistently call vumatel and either never get through, or request a call back and never get called back. After days of going between cool ideas,vox and vumatel. Cool ideas have provided me with a order number, the circuit release request was done a week ago. Can someone please urgently contact me to get this line configuration expedited? Its ridiculous that in 2024 a service provider does not even have a way of customers getting any answers. I have even gone so far as to comment on every facebook post they have and inboxed with no help. The order reference is: OVC-***
1 reply
Cool Ideas Service Provider
25 months ago
worst service ever
Absolute worst experience ever. I have tired to be connected for the past 10 days, keep giving me an eta of 48 hours with no response. I have been on the phone everyday and keep getting absolutely no real help or answer as to when our line will be activated. Cancelling our order now and making use of Vox instead. Would not recommend this ISP to anyone
1 reply
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5 (100%)
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