ZM
Zola M
Active since Jul 2024
5
Reviews
0
Industries
Reviews
5 reviews3 months ago
Worst insurance
If I could give this company a -10 rating for their service, I absolutely would. I submitted a claim within 30 days of my device malfunctioning. They provided forms and requested my documents, which I promptly submitted. It has now been over a month, and the Huawei service centre is still waiting for authorization in order to proceed with the repair. I was told the matter would be escalated more than a week ago, yet there has been no response. If you are considering insuring your device, I strongly advise you to stay far away from this company.
53 replies
5 months ago
Terrible customer service
If you are looking for one of the worst places to take your vehicle, choose this place
0 replies
6 months ago
Terrible Customer service with no updates on vehicle repairs
I was alerted by my vehicle tracker that my car had been switched on for 33 minutes. This is concerning, especially given that the only issue being addressed is a scratch on the right front bumper, no engine repairs. I contacted their customer service line at 16:49, and the agent who answered was dismissive and unprofessional. He stated that he had "knocked off", showing no interest in understanding my concern or providing support. He repeatedly interrupted me and ultimately muted the call, clearly indicating that he had no intention of continuing the conversation. If he was no longer available to assist as he had knocked off, the call should not have been answered by him. I was under the impression that your operating hours are until 17:00 as stated on your website. All I needed was an update on the repairs and why my vehicle was on for that long
0 replies
19 months ago
HomeChoice refusing to close account
HomeChoice is refusing to close/delete an account that was only open for about 3 days when I requested for it to be closed. I did not use the account. I was told it will take 2-3 working days and this was on the 6th of September. It is now the 17th and nothing has been done!
106 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)