Active since Jul 2024
I bought a chanel product at chanel counter at woolworths Cavendish square which she found fragrance very weak and do not last. She always use chanel and was not happy as the sample she was given lasted longer than the actual fragrance. She took it back to store but they said they would se d it for testing and left her without perfume for a week and after query on status they told her the courier forgot to collect the perfume.I find this unacceptable and they should have refunded her or swapped the perfume instead as this could take some time .The feeling is that the perfume she was sold is not as demonstrated to her with the sample that was given .
I took my vehicle recently for service and asked to check why my rear wheel is slowly going flat.from 05:00 my car went in for B service- I got a call to collect my car at 17h00( at same time they tell me thjey close 17h00-When I received my car , just drove out to mall, my tyre warning came on again! I took it to tyre place who spotted crack on inside of my rim.Now I had to beg for a quote to replace..>.R16000 for Rim and R>2000 for labour to remove wheel and replace!! and had to come from Germany 4-7 weeks , but my calls found x3 in JHB 3 days away! The after sale service is really poor compared to other car dealers..Its like they afraid to share information - "this is what you need , and this is what we are going to charge you "- No personal service at all!