DJ
Desiree J
Active since Jul 2024
2
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Reviews
2 reviews14 months ago
Pathetic service delivery, zero customer service
I ordered stationary early Dec 2024, they received payment 2024, person i dealt with went on maternity leave, numerous emails and calls to office nation, on 16 Jan 2025 received stationary worth R200, however my order was R3000. I was promised the rest of the items as they out of stock and will be ordered, follow-ups and call at last they confirm that they will rather refund beginning of February, still awaiting it's been 3 weeks staff never available , off sick , out of office, to date no refund and the creditor is off sick , pathetic service, I should've, zero customer service, useless staff
0 replies
21 months ago
Claim process
BIG THANK YOU TO Brenton Moodley I wanted to express my heartfelt gratitude for the exceptional service I received from your team member regarding my recent claim. Your efficiency in handling the matter and the effective follow-up were truly commendable. Thank you for making what could have been a stressful experience so much smoother. Your professionalism and dedication are greatly appreciated.
56 replies
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1 Star
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