EV
Emorize H
Active since Jul 2024
3
Reviews
0
Industries
Reviews
3 reviews20 months ago
No Service
I bought from an online supplier - and was told that my refund would be paid into a Payflex wallet - they sent me online steps on how to log into the wallet just to find it empty. FRUSTRATED! DISSAPOINTED! HORRIFIED! Why should this be my problem! Put my money where I can access it! How hard can that be! What terrible customer service!
0 replies
20 months ago
NO AFTERSERVICE! NO REFUND!
24th of June 2024 - That is when I placed my order.....29 August 2024 - I have been sent from pillar to post - told to log into this portal - and this wallet - this person will phone - this person will advise - but my Money has just vanished! This has been a horrific experience!
0 replies
21 months ago
Business ****ming Customers out of their money!
I was extremely excited when I came across their website and immediately placed my order.....no order confirmation email. This was on the 24th of June 2024 at 16:02 When I did not get ANY correspondence on my order by the 26th of June I used the Whatsapp number on their website to enquire about my order....just to get a response that the item I had ordered and paid for was not in stock. I asked if there was a similar shoe in stock that we could substitute just to be met with a "NO" This is why I requested a refund. I submitted my account confirmation letter on the 27th of June 2024 at 8:02 which was met with SILENCE I waited and wanted patiently....on the 10th of July I sent my account confirmation letter again and enquired about my refund again and finally got confirmation that the refund had been processed......13 DAYS LATER.....I was told it would take 7 to 10 Business days to be processed This would mean that my money should have reflected in my account by the 25th of July (Actually before then - but let's work on your delayed date here). 21 July 2024 I enquired about the progress of my refund.....met with Silence 23 July 2024 I enquired about my refund again I get a watered down response that you guys are busy with Payflex and that they are busy checking their system. I logged a complaint to their owner - no response and a disregard for my frustration. NO REPLY to my complaint email. NO REFUND to me still to today. DO NOT SUPPORT THEM! THEY **** YOU OUT OF YOUR MONEY!!!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)