RM
Rambani M
Active since Aug 2024
2
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2 reviews21 months ago
Honda I'm not happy
Good Evening I'm writing this with a heavy heart💔💔💔😭😭😭. In June 2022 I bought a car via finance at Honda Westrand, before putting the application in I asked about the state of the car if it has a warranty and is accident free. The guy who was helping me told me that the car is accident free and it has a warranty. 26 July 2024, I took a car for a major service because it was starting to act up. Only to find out the car is written off and Warranty is blocked. I did a background check and found out that this car was involved in a major/ fatal accident and it was written off, I also find that the car is duplicate and some parts are missing. I took back the car on the 29 of July 2024 and asked them about the car and they told me that they will do a background check first. Yesterday 07 August 2024 I went back to check the process and the manager told me that he didn't know anything about a car being written off, he didn't know that the car doesn't have a warranty 😭😭 he bought a car from rental company. He also said that he reported the matter to Motus Honda Head office and they told him to take the matter to Motus Legal Team. I asked for a reference to show that he is doing something with this matter, he failed to produce references. The manager is taking advantage of me because I am a woman, He is not even showing emotional remorse n he is showing me that he doesn't care about what I am going through. I am paying this car every month Installment, Insurance and Tracker😭😭😭. He doesn't care how he has put my life and my family's life in danger of selling me a written off car with parts missing. I am so heart broken 💔💔, I'm in pain.
0 replies
21 months ago
Unhappy 😭 customer
Good Evening I'm writing this with a heavy heart💔💔💔😭😭😭. In June 2022 I bought a car via finance at Honda Westrand, before putting the application in I asked about the state of the car if it has a warranty and is accident free. The guy who was helping me told me that the car is accident free and it has a warranty. 26 July 2024, I took a car for a major service because it was starting to act up. Only to find out the car is written off and Warranty is blocked. I did a background check and found out that this car was involved in a major/ fatal accident and it was written off, I also find that the car is duplicate and some parts are missing. I took back the car on the 29 of July 2024 and asked them about the car and they told me that they will do a background check first. Yesterday 07 August 2024 I went back to check the process and the manager told me that he didn't know anything about a car being written off, he didn't know that the car doesn't have a warranty 😭😭 he bought a car from rental company. He also said that he reported the matter to Motus Honda Head office and they told him to take the matter to Motus Legal Team. I asked for a reference to show that he is doing something with this matter, he failed to produce references. The manager is taking advantage of me because I am a woman, He is not even showing emotional remorse n he is showing me that he doesn't care about what I am going through. I am paying this car every month Installment, Insurance and Tracker😭😭😭. He doesn't care how he has put my life and my family's life in danger of selling me a written off car with parts missing.I am so heart broken 💔💔, I'm in pain.
0 replies
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