GM
Gail M
Active since Aug 2024
5
Reviews
0
Industries
Reviews
5 reviews18 months ago
Unsatisfied customer
I took my leather long length boots to Barksoles in Blueroute mall Tokai to have it shortening. The job was poorly done that I returned it on two occasions due to inner scratching on calfs. It was in July and I'm still without my boots. I just phoned in to inquire since I never get any feedback, I was kept on hold until I had to hang up. Terrible service and bad customer service 😑
0 replies
19 months ago
Terrible service
My wifi has been off since 22/09/24. I've spent hundreds of rand to phone them but to no avail. They say they'll be in touch and they never did which left me phoning continuously. Now the y deduct payment for something I don't have. That is called ******* and from a pensioner no less!!! They should be ashamed of themselves.
0 replies
19 months ago
Unsatisfied customer
I have no internet connection since yesterday morning. I've been struggling to get through since then. Been on the phone with them, and struggling to understand the person helping me and with the result my airtime ran out. They advertise how easy it is to be helped but that is not true. They have a chatline and also they keep one waiting for any response. Mwebs service is appalling.
0 replies
19 months ago
Satisfied and impressed customer
Had my eyeglasses made at Neovision Capricorn square and what excellent service I received. Then to receive it in 4 working days.. exceptional! Then the bonus for me is receiving eyeglasses and eye sunglasses for less than R2000. I'll recommend everyone to neovision for sure.
0 replies
20 months ago
Unprofessional service.
Had eye glasses made in November 2024. Since then I had to go thrice for an eye test due to their failure. First I received my glasses with the left lense weaker. Received it back with the bifocal different sizes. Received it back with the right eye weaker and faulty tint. With the last eye test they discovered my right eye now have a dark spot at the back which might be the start of cataract. When I had my first eye test in November 2024 my eyes was clear of any cataracts. Even with the second eye test. I believe it's because of months using the wrong lens. They decided to wash their hands of me and is going to reimburse me instead of fixing the problem. Very disappointed as I've dealt with them for 20 years without any problems.p
53 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)