AH
Anita H
Active since Aug 2024
29
Reviews
0
Industries
Reviews
29 reviews1 month ago
No customer service skills
Still waiting on a claim that is 2 months old. When you call the branch they refuse to give you their full names for correspondence. Too casual for my liking. They accepted my parcel. Item was damaged when opened at destination. Worst courier company to deal with.
0 replies
2 months ago
Damaged Goods/Bad Service
I sent a parcel to Durban, which arrived partly damaged. Claim details were communicated on 1 April 2026. Today 21st April 2026, we were told by the claims department that no claim had been lodged by the store. The store manager promised to call me back today, in vain.
0 replies
2 months ago
Bad Service
I waited 24 hours to have a consultant call me and quote me incorrectly. I cancelled an order with another company, only to find out she "made a mistake" Then they advertise products that she says they do not have stock of, and stock will take up to 6 months to get here. Unacceptable
0 replies
5 months ago
THERE IS A BETTER WAY
Worst experience ever Made appointment but that did not matter. Huge delays as usual. N process in place for people living with disability. You are met by people who can get you in, no appointments, no queue for R400.
0 replies
5 months ago
Bad Service
I called the Builders call centre to check which branches have Hadeco Gladiolus bulbs in stock. I was informed which branch, and proceeded to go the said branch to purchase bulbs. Arrived at store. An assistant told me that they don't have stock. I was upset as I did my due diligence. She called a manager, who checked the storeroom, returned and stated there was nothing. Simultaneously, the ladies at the information desk attempted to call their very own call centre and asked me for the number. I responded and asked them to google their own call centre number. Manager went back a second time and found a pack of the bulbs I came for and mumbled that it was not on shelf as they maybe had expired. It was not expired. On passing the information desk, another manager stopped me when he heard me telling the ladies that I was going to publish my review online. He was very apologetic, offered me a discount, took down my personal details to get back to me.
5 replies
5 months ago
Stickers = no gift
I collected stickers and went to a few stores to collect my gifts but they were out of stock. This is not the first time.
0 replies
6 months ago
Vrot banana bread
We bought banana bread and the 2nd day after buying it, we find it mouldy. Can I get my money back please.
0 replies
6 months ago
Dotsure Awesome
I have my pets insured with Dotsure for years. My most recent claim was paid on the same day I submitted my claim.
1 reply
7 months ago
Great care
Visited someone there and it was so pleasing to see the care the patient receives.
0 replies
8 months ago
Sauce bottle tab doing it's own thing
A piece of plastic from their sauce bottle fell into my food, unbeknown to me. After chewing on it, I took it out my mouth and realized it was a piece of plastic. Manager arrived. I showed the piece of plastic Response "oh, it is from the plastic sauce bottle which I asked the waiters to remove once the seal is broken". Appeared an incident like this happened prior to my incident? I was not happy with this excuse and pointed out the safety risk of this. Then I received an apology and a free milkshake. So note that the sauce bottles are a risk.
0 replies
Review Distribution
5 Star
6 (20.689655172413794%)
4 Star
1 (3.4482758620689653%)
3 Star
5 (17.24137931034483%)
2 Star
6 (20.689655172413794%)
1 Star
11 (37.93103448275862%)