Active since Aug 2024
I signed up for TakealotMore in order to receive my orders with same day delivery. I ordered yesterday (order over R1500) before 10:00, did not receive the order yesterday as TakealotMore promised, nor no notification for delivery today. Contacted the CC - they just said I will receive it before the date indicated on the website/app. Why am I paying the TakealotMore fee then???
Excellent client services! Always going the extra mile for their clients!
I placed an order on 10 August, delivery was to happen within 2-5 days, by latest 15 August they promised. I followed up on the 16th, order just showed "packed". I phoned the call center, the promised I will have the order by Monday, 19th. It is now the 20th and still nothing. I phoned the call center again, and was once again advised that order is still just "packed" - I asked to speak to a Supervisor/Manager and was placed on hold - I held on for more than 10 minutes with no response. On Friday I also emailed them, no repsonse as to yet! I am not ordering from Makro again!