AS
AMANDA S
Active since Aug 2024
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2 reviews17 months ago
ABHORRENT workmanship and even worse customer care
I had to watch as an installer for Sunrose Online spent SIX HOURS doing an abhorrent installation of a split aircon unit. The outer unit is scew and not propertly fixed, the inside unit is dripping water/condensation down the wall, not to mention the gaping hole in my bedroom wall. But worst of all is their utter ignorance of a botched installation. Both PTA and DBN branches are depressing my calls, either in the hope that the problem goes away or that i go away. The promised remedial work never happened because they never arrived on site. If they are ignoring the problem and hiding away like ***ards, then it would stand to reason that they are fully aware of their shoddy workmanship and have no intention to remedy the defects. Yet, FULL PAYMENT was made to them. STAY AWAY!!!!
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20 months ago
REAL ESTATE CAN BE A REAL BAD EXPERIENCE
My experience with AIDA Sinoville has left me with tremendous regret, disappointment and affirmation that some people operate with alarming perspicacity in order to close a deal, with no regard for the financial nor emotional repercussions they inflict on their unfortunate and unsuspecting clients. One would also expect some modicum of congratularoy gesture, as a new home owner. There was not even a phone call, message, emaill or the personal hand over of keys. One would at least expect the Operational Manager (if not the agent) to engage with the client. I am quite frankly appalled by the entire experience.
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1 Star
2 (100%)