MS
Ms S
Active since Sep 2024
3
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3 reviews11 months ago
HYUNDAI AIPORT SERVICE DEPARTMENT
Evening, I took my Hyundai H1 bus in for Service on Saturday 17/05/2025 for the 165 000 KM everything went well and the service was perfect. I was called to come pick up the car at around 11:44 and upon my arrival everything was done and I was also given an invoice of the break down of what was done on the car. Unfortunately I picked up the car on a Saturday noon and I did not use the car up until Monday 19/05/2025 Morning, as I use the car for my school drop off in the mornings, when was switching on the car and turning on the heater for my kids to find the car warm I encountered a shock, the heater has a very Loud noise coming from the front and it is so unbearable I had to switch it off immediately as I could not stand the noise! I did try to get hold of the the dealership as early as 7:20 this Morning and I did not not get any answer I called the entire morning and still did not get any assistance from Hyundai Airport, I was transferred from pillar to post and still nothing was done up until now. I am a very Unhappy client as I did not get assistance from any of the Stuff members from Hyundai Airport I am very very unhappy!!!!
0 replies
17 months ago
REFUSING TO PAY FOR THE DAMAGE CAUSED BY THE COMPANY
Evening, I am writing this review with so much disappointment. This afternoon 25th November 2024, my husband was dropping off kids at INDAWO THE PRECINCT LIFESTYLE APARTMENTS and as my husband who is driving an Hyundai H1 bus approached the gate, the security guy opened for him with a code that was provided by the parents whom their kids were being dropped off and we fully got access to enter as their kids are still minors (6year old) and we could not leave them by the gate. the boom gate opened and the spikes reflected green for for him to enter but as he drove in the spikes popped all the four tires as it was malfunctioning and it indicated the green light for him to to enter. The security who was on duty from Aragon security group was very helpful as he admitted that its their gate that was faulty and the technicians were on site fixing the problem and had also switched on the main power on, both the security and the technician tested the gate again after the incident happen on my vehicle and discovered that it was still faulty. My husband was asked then asked to wait for the area manager MR Mthunzi who was supposed to guide us as to what should be done, after several attempts to reach him on his cellphone, he eventually he answered and responded by saying his sick and could not be of assistance and referred us to his manager MRS Ignatius. My husband got hold of MRS Ignatius and explained what had transpired and she just simply responded by saying they take full responsibility but we must purchase new tired from our own pocket and send them an invoice and they will pay. I am very disappointed with her response because I explained to her that we a a small business and we do not have the cash flow to buy 4 tires and it is also in the middle on the month and we are awaiting payments from parents and the bus needs to be towed to our house as it could not move due to the damage caused. That is when she responded by saying that unfortunately we are not the residents of the complex and we are not covered as their contracts is with complex tenants and not visitors. I am writing this complain to get help as I am really disturbed by this kind of treatment and responds as my husband was not trespassing the complex and he used the code that was provide by the parent whom their kid was being dropped off . I would really appreciate urgent assistance as Aragon Security Group has failed assisting me. Regards Annah Sadike 082 589 4342 sadikeannah@gmail.com
0 replies
20 months ago
LiquidCapital *****: They receives my monthly payments and proceed to cancel my policy without my consent
I have been paying LiquidCapital for my vehicle service plan. Today when I took my car for service to Hyundai I was informed that my policy was cancelled on 06 June 2024. I have been paying LiquidCapital on monthly basis and I fail to understand why policy has been cancelled. All my payment are up to date and they show on my bank statement. This is unacceptable *****ulent conduct that LiquidCapital has put me through. I have wasted my time and petrol to take my car to Hyundai service centre only to be turned away for reasons that are not acceptable. Policy no: LSPR00092628
53 replies
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