M
Mpho M
Active since Sep 2024
2
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2 reviews3 months ago
Horrible experience
Good day, I am writing to formally raise a complaint regarding a purchase I made on 3 December 2025 with Order Number 10316. To date, I have not received the item, nor have I received any response despite sending multiple follow-up emails requesting an update on my order. The complete lack of communication from the store is extremely concerning and unprofessional. Given the prolonged delay and the absence of any response, I am now seriously concerned that this business may be de*****ing customers by accepting payment without delivering goods or providing support. I respectfully request that this matter be investigated and that appropriate action be taken. I am able to provide proof of payment, order confirmation, and copies of my follow-up correspondence if required.
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Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)