Active since Dec 2010
I have had a debit order for many months/maybe even years to the amount of R45. I've queried this with them via email with no response or acknowledgment. I've now seen another debit order for the amount of R201 deducted this Month, May. Please advise who else is having this problem and how I can stop this. This is theft. I have not authorized these debit orders. Thank you.
Dear FNB, I have tried since 10th February 2019 to move over to your bank. I have been ignored, confused with my maiden name. I've had absolutely no revert other than the debitorder department..... I applied for CC, Cheque A/C, Overdraft, etc.....to no avail. I was telephonically approved, spent 45 minutes of my airtime completing the documentation. Spending my data and my time sending your 3 different departments the documentation they required to complete the above applications. Duely all done on my side. No word other than the debitorder department! I told your staff (you can re-listen to my telephonic calls) that I was going to complain. If I don't get a reasonable revert within a week I will take this to social media.....I don't threaten, I promise......