TS
Thabiso S
Active since Dec 2010
4
Reviews
0
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Reviews
4 reviews21 months ago
****** device
I took an upgrade from the Telkom shop at Southgate Mall in August 2023 for an Honor X9a 5g and the agent servicing failed to put my phone on insurance even though I requested it. Now my phone has been ****** and when I called Telkom to blacklist the phone and to request a new phone I was told that the device is not insured meaning I'll be paying the service provider for 3 years for a device I do not have. I feel aggrieved by this and want management to review this matter. Hello Peter please come to my rescue. The phone's IME is 860907065282704 and S/N ANQLVB7040015522. Hoping this information will suffice.
0 replies
32 months ago
Dispute over an unknown contract
I'm due for an upgrade and Telkom tells me that I have a bill that I have written off the bill for R1,068.47 (341099473) for another contract which I do not know of. I made a police affidavit to support my story but they tell me it takes a long time to investigate such cases meanwhile I'm paying the contract I'm aware of which amounts to R917.00 p/m (336453137) and I've been their loyal client for many years.
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
1 (25%)