NN
Nkulie N
Active since Sep 2024
3
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3 reviews1 month ago
CTM Amalinda ripp off
I bought broken tiles for an outside area and stated this to the sales assistant. He advised me to buy nylon which is R175 a bag when there's an alternative that goes for R49. He could have given me all the options and allow me to decide. I am never going to spend any of my money at a place that tries to maximize commission and sales at customer's expense. I would have asked my tiler which option to take and decide. Right now I feel like I was **********.
265 replies
18 months ago
RAM Hand to hand courier is very disappointing
My parcel was supposed to be at my gate yesterday the 4th of November. I was home the whole day wat hing my gate. They then changed the status to "failed delivery" after 5pm. After many calls and emails yesterday and today, and my address being chamhed by them not me, they promised me a delivery today. It's now 18h06 I still have not received my parcel. I was supposed to go out of town yesterday, I postponed and I have to postpone again and hope that tomorrow will be a better day.
53 replies
19 months ago
AVOID FORD CLAREMONT BY ALL MEANS
My car was booked for the 11th of September. It was struggling to drive up a hill so I needed it checked. I was told by Rashieda at the service center that they will need 6 hours to strip it. I received no call the whole day on the 11th. My son who drives the car in Cape Town checked on the car the following day. He was told that they had not touched the car at all. They will call us later on Thursday the 12th. On Friday there was still no call and no work done on the car. Late on Friday Rashieda promised to call me early on Monday the 16th. By 11am she still had not called, I am the one who called. When I spoke to her she told me that they still had not done any stripping of the car. I asked to speak to the service centre manager Martin. I called looking for Martin more than once and they out my call throuhh to him and all call went unanswered. He was not available to talk to me until I decided to move my car to another dealership with the help of their head office. My son went to fetch the car today the 19th of September and found out after leaving the dealership that the license disc was missing. He informed me and I immediately called the dealership. What followed was very strange because they said they did not touch the car at all. They denied removing the disc, but Rashieda had pictures of the car having the disc when it was booked in. I threatened to do a review and that was the only time Marting called me. First he threatened to sue me for accusing his staff of removing the disc. He had not spoken to his staff to establish facts before these threats, when he finally got the full story he called me back apologizing , I didn't accept his apology because he was threatening me to shut me up when they were in the wrong. There is an investigation by Ford Company head office of this conduct. They found the disc and I don't even want to know what had happened to it honestly. Martin said they are understaffed, why did they accept the booking only to keep our car for 8 full days with no diagnosis at all. This dealership has no respect for customers at all. We initiated most of the communication, they just have no respect for their customers at all.
0 replies
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3 (100%)