FK
Francois K
Active since Sep 2024
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Avoid Hennies Kimberley at ALL cost
Hennies Kimberley must just close their doors. Started well, but now it's just a joke. Service is pathetic. Waiting period for food is ridiculous.. whether it's busy or not. Managers sit on their phones in the office whilst clients wait 30min for milkshakes and an hour for slider burgers.
0 replies
4 months ago
Extremely dissatisfied with Bidvest International Lounge
My mother flew from Germany to SA (via Paris) and arrived at OR Tambo Int. on Saturday 6 Dec '25. Because of a change in flights made by the airline she used, her next flight was scheduled for the following day 9am (Jhb to Kimberley). I then decided to purchase a ticket for her to wait at the Bidvest International Lounge until the following morning (I bought two tickets seeing as one is valid for 4hours only). Upon arrival my mother was informed that the lounge is only for International DEPARTURES and she was denied access. I've checked the website again and NOWHERE does it specify that the lounge was for international departures and NOT arrivals. My mom had to wait on a bench for 9hours for her next flight. I expect the R1216 that I've paid to be refunded. The website is not clear about this and neither was the lady I spoke to when I phoned the international lounge before I purchased the tickets.
0 replies
4 months ago
Can't get hold of Mobicred..they owe me money
My credit facility was in arrears - I've settled the outstanding amount AND paid an additional R2000..I was then informed that my credit facility was closed with having a R2000 credit. It's been months now trying to get my R2000 back. I've tried to get hold of Mobicred but no success. They don't respond to e-mails and when you phone it just says "the number is currently busy"
53 replies
5 months ago
Capitec not helpful with reversing a payment
On 31 Oct '25 we've accidentally made a salary payment to the wrong person. We've notified Capitec within 30min and requested the payment to be stopped/reversed. Capitec informed us that the request for reversal was refused by the person who wrongly received it...YES Capitec, OF COURSE a person who received money mahala will refuse such a request. I completely understand that the error was on our side, but it's amazing how Capitec simply gives the person who wrongly received the money and opportunity to either accept or decline such a reversal request. So how does Capitec protect a client in such a case?
266 replies
6 months ago
MBD Attorneys made a mistake and now refuse to give a settlement letter
On 23 Sept '25 a consultant from MBD Attorneys phoned me regarding my Game account. She said that the outstanding amount was R2000, but if I paid R1000.33 immediately the account will be settled and I'll receive a settlement letter. I paid the amount immediately. Now, a consultant from MBD phoned me and said the lady made a mistake and that there is still an amount outstanding. That is not my problem. I went on what she said. She confirmed, not once, but twice that my account will be up-to-date and settled after that payment. Go listen to the recording. I am expecting a settlement letter.
53 replies
Review Distribution
5 Star
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4 Star
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2 Star
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1 Star
5 (100%)