The Real Hennies
Unclaimed Business
|1.9|14 Reviews (last 12 months)|This business does not respond to reviews
The Real Hennies
Unclaimed Business
|1.9
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, The Real Hennies receives sharply divided feedback across its branches. Customers consistently praise the welcoming atmosphere, friendly waitstaff, and signature vibe at locations such as George and Brackenfell, with regulars noting memorable hospitality from individual managers. However, a recurring theme is dissatisfaction with kitchen timing, with diners frequently mentioning excessively long waits, cold or incorrect meals, and staggered food delivery within the same group. Complaints about unhelpful or dismissive managers, billing disputes, and inconsistent portion sizes appear repeatedly, suggesting operational and service recovery challenges across multiple branches.
Performance(last 12 months):
Trustindex Rating
2.7NPS Score
-100Unlikely
TrustIndex
2.7
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.9|14 Reviews
Sep '25 - Aug '26
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePS
Philip S
1 reviews | Active since Apr 2026
30 Apr 2026, 21:13
Hennies Hartenbos poor service
We arrived at 19:00 at Hennies Hartenbos (We were a party of 13). We ordered drinks at about 19:08 the drinks came and first thing my beer came with black bits in the foam. The waitress was very helpful and immediatley replaced the beer. After that we were fine the waitress was a bit scarce but it was sort of busy so that's fine. At about 17:38 we ordered food and we expected it within a reasonable time, but after an hour and ten minutes we asked for the manager. The first person told us the manager was upstairs and that he would call him. Then he continued waiting on a different table and cashing them up so I went upstairs and the person behind the bar upstairs told me he was downstairs. So I went downstairs and asked the person behind the downstairs bar to please call the manager. So in conclusion the service was poor and when trying to adress this they gave me the runaround to talk to the manager. And on a seperate note when we wanted to order more drinks they said we couldn't order and pay for the drinks at the bar which seems bogus.
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Philip S
1 reviews | Active since Apr 2026
30 Apr 2026, 21:13
Hennies Hartenbos poor service
We arrived at 19:00 at Hennies Hartenbos (We were a party of 13). We ordered drinks at about 19:08 the drinks came and first thing my beer came with black bits in the foam. The waitress was very helpful and immediatley replaced the beer. After that we were fine the waitress was a bit scarce but it was sort of busy so that's fine. At about 17:38 we ordered food and we expected it within a reasonable time, but after an hour and ten minutes we asked for the manager. The first person told us the manager was upstairs and that he would call him. Then he continued waiting on a different table and cashing them up so I went upstairs and the person behind the bar upstairs told me he was downstairs. So I went downstairs and asked the person behind the downstairs bar to please call the manager. So in conclusion the service was poor and when trying to adress this they gave me the runaround to talk to the manager. And on a seperate note when we wanted to order more drinks they said we couldn't order and pay for the drinks at the bar which seems bogus.
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Francois A
1 reviews | Active since Mar 2026
25 Apr 2026, 20:49
Where do you draw the line
Went to hennies brackenfell tonight. It was my mom's first time at a hennies aswell. First of all my one year old niece nearly got hurt because the child care person decide to leave the kids alone. Then the food came my wife's steak ordered medium got to the table well done we complained about it her food was taken away but by the time her food came back my food was cold and my mom and sister was finish with theirs. Still we payed the full bill with a tip. Don't get me wrong out waiter wad amazing but further more I can't say the same
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Francois A
1 reviews | Active since Mar 2026
25 Apr 2026, 20:49
Where do you draw the line
Went to hennies brackenfell tonight. It was my mom's first time at a hennies aswell. First of all my one year old niece nearly got hurt because the child care person decide to leave the kids alone. Then the food came my wife's steak ordered medium got to the table well done we complained about it her food was taken away but by the time her food came back my food was cold and my mom and sister was finish with theirs. Still we payed the full bill with a tip. Don't get me wrong out waiter wad amazing but further more I can't say the same
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Chandre R
1 reviews | Active since Jan 2016
18 Mar 2026, 16:08
Exceptional Service at Hennie’s George – Going Above and Beyond!
We are absolute supper fans of Hennie’s George and truly believe in giving credit where it’s due. My boyfriend, Enrique da Silva, would like to extend a heartfelt thank you to the amazing managers, Almarie and Angelique. They went completely out of their way to assist him by copying his licence so he could send it through to Graaff-Reinet regarding a fine. This was not something they had to do, but they stepped in without hesitation. Their service is always friendly, welcoming, and genuinely wonderful—it’s this kind of care and willingness to help that keeps us coming back time and time again. On a lighter note, Enrique also has a Bull Terrier that closely resembles the Hennie dog, and he would love to know if his dog could perhaps feature on their “retainer” photo wall one day! Thank you again for consistently great service—we truly appreciate it.
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Chandre R
1 reviews | Active since Jan 2016
18 Mar 2026, 16:08
Exceptional Service at Hennie’s George – Going Above and Beyond!
We are absolute supper fans of Hennie’s George and truly believe in giving credit where it’s due. My boyfriend, Enrique da Silva, would like to extend a heartfelt thank you to the amazing managers, Almarie and Angelique. They went completely out of their way to assist him by copying his licence so he could send it through to Graaff-Reinet regarding a fine. This was not something they had to do, but they stepped in without hesitation. Their service is always friendly, welcoming, and genuinely wonderful—it’s this kind of care and willingness to help that keeps us coming back time and time again. On a lighter note, Enrique also has a Bull Terrier that closely resembles the Hennie dog, and he would love to know if his dog could perhaps feature on their “retainer” photo wall one day! Thank you again for consistently great service—we truly appreciate it.
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Henry F
1 reviews | Active since Jan 2025
12 Mar 2026, 21:11
Hennies Hartenbos - extremely bad service.
2026-03-12, I’m really torn with this review because our waitress at Hennies Hartenbos, was absolutely fantastic—she did her best to look after us. However, the kitchen service was extremely poor and honestly ruined the meal for our group. We were a party spanning three tables, and the timing of the food was a mess. Some people in our group were completely finished eating while others were still sitting and waiting for their meals to even arrive. What made it even more frustrating was the complete lack of communication from management. We weren't given any updates or explanations while we waited. While the atmosphere at Hennie's is usually great, the lack of coordination between the kitchen and the floor was a huge letdown this time. Huge thanks again to our waitress for trying her best, but the kitchen and management really need to step up their game.
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Henry F
1 reviews | Active since Jan 2025
12 Mar 2026, 21:11
Hennies Hartenbos - extremely bad service.
2026-03-12, I’m really torn with this review because our waitress at Hennies Hartenbos, was absolutely fantastic—she did her best to look after us. However, the kitchen service was extremely poor and honestly ruined the meal for our group. We were a party spanning three tables, and the timing of the food was a mess. Some people in our group were completely finished eating while others were still sitting and waiting for their meals to even arrive. What made it even more frustrating was the complete lack of communication from management. We weren't given any updates or explanations while we waited. While the atmosphere at Hennie's is usually great, the lack of coordination between the kitchen and the floor was a huge letdown this time. Huge thanks again to our waitress for trying her best, but the kitchen and management really need to step up their game.
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nelson O
1 reviews | Active since May 2011
17 Feb 2026, 12:05
HENNIES WITBANK ARE USLESS AND DONT CARE ABOUT CUSTOMERS
WHAT A ********** EXPERIENCE I HAD AT THE WITBANK BRANCH.. I HAVE NEVER EVER IN MY LIFE BEEN AT ANY HENNIES STORES BEFORE !!!!! YES, I HAVE HAD NUMEROUS INVITES TO GO THERE... AT THE VAAL, AT WATERKLOOF, WHERE I HAVE BEEN RESIDING FOR OVER 30 YEARS. SO I WENT TO THE WITBANK BRANCH, OVER THE WEEKEND, WHICH WAS THE FIRST TIME, AND WILL DEFINATLY BE THE LAST TIME, I EVER SET FOOT IN ANY HENNIES AGAIN IN MY LIFE. FIRSTLY, WE WERE TOLD OF THE RULES... THEN WE PLACED AN ORDER FOR DRINKS AND FOOD. WE WAITED NEARLY 45 MINUTES FOR MY FOOD TO ARRIVE.... THEN THEY BROUGHT THE FOOD FOR MY DAUGHTER FIRST... WHICH SHE DID EAT THE FOOD... THEN MY DAUGHTER ATE HER FOOD WHILE WE WERE STILL WAITING FOR OUR FOOD. THIS TOOK SO LONG.. AFTER SOME TIME, I ASKED TO SPEAK TO THE SO CALLED MANAGER, WHERE HE CAME TO OUR TABLE, AND I TOLD HIM WHAT WAS GOING ON. THIS SO CALLED MANAGER, WAS TOTALLY USELESS, TOTALLY NOT INTERESTED IN OUR COMPLAINT... HE DID NOTHING TO EVEN HELP US. HE SAID HE WOULD GO TO THE KITCHEN AND CHECK. AFTER SUCH A LONG TIME, THEY EVENTUALY BROUGHT OUR FOOD TO OUR TABLE. BY THEN MY DAUGHTER, WHO HAD ALREADY ATE HER FOOD WAS ALREADY FALLING ASLEEP ON THE TABLE. I CALLED THE MANAGER, WELL THE SO CALLED USELESS MANAGER, AND TOLD HIM, THAT THE FOOD CAME LATER, MY DAUGHTER WAS ALREADY SLEEPING, THAT I DONT WANT THE FOOD, I WILL GLADLY PAY FOR THE DRINKS WE HAD. AGAIN, THIS TOTALLY USELESS SO CALLED MANAGER, DID NOTHING, TO EVEN ASSIST US. BECAUSE ALL HE WANTED WAS OUR MONEY, FOR LATE SERVICE, AND ON TOP OF IT, WHEN THE FOOD ARRIVED WAS NOT WHAT WE ORDERED CORRECTLY. THERE WAS AN ITEM MISSINNG. AGAIN I CALLED THIS USLESS SO CALLED MANAGER AND TOLD HIM THERE WAS AN ITEM MISSING. DID HE CARE? NOT AT ALL. I AGAIN TOLD HIM, THE DRINKS THEY PROVIDED, WERE CLOSED, THE BOTTLES WERE CLOSED. MUST WE THE STUPID CUSTOMERS BRING OUR OWN BOTTLE OPENERS TO OPEN OUR DRINKS. THIS WAS SO FRUSTRATIONG... AND I TOLD THE SO CALLED MANAGER TO TAKE OUR FOOD BACK, AND WE WILL PAY FOR THE DRINKS ONLY. HE DID NOT EVEN ANSWER ME, BECAUSE HE DOESNT CARE. HE IS TOTALLY USELESS. I TOLD THE SO CALLED MANAGER, THAT I WILL NOT EAT ANYFOOD, WHICH HE DIDNT EVEN REPLY. AND THERE ARE CAMERAS ON THAT STORE, ANYONE CAN SEE, I NEVER EVER TOUCHED ONE SINGLE ITEM OF FOOD . NEVER. BUT I WAS FORCED TO PAY FOR A LATE MEAL, FORCED TO PAY FOR DRINKS THAT WAS NOT EVEN OPENED, I WAS EVEN FORCED TO PAY FOR A 10% SERVICE FEE, ON A TOTALLY USELESS SERVICE, WHICH I DECLINED TO PAY FOR THE FORCED SERVICE FEE. AFTER COMPLAINING SO MANY TIMES TO THIS SO CALLED MANAGER, I PAID MY FORCED BILL, AND I TOOK THE REST OF THE FOOD HOME, AND GAVE IT TO MY DOGS. THERE ARE CAMERAS IN THAT STORE, THEY CAN VERIFY MY STORY, BUT NOTHING WAS DONE. YESTERDAY, I EVEN CALLED HENNIES HEAD OFFICE, TO EXPLAIN MY FRUSTRATION, I EVEN SENT THEM MY PAYMENT SLIP, BUT DID THEY CARE?? I USED MY MONEY, PHONNING LEFT AND RIGHT, SPOKE TO ROCKY, TOLD HIM MY STORY, AGAIN PROMISES TO COME BACK TO ME.. NOTHING HAS BEEN DONE ABOUT MY ISSUE, BECAUSE THEY DONT CARE. BUT ME THE STUPID CUSTOMER, PAID NEARLY R800-00 FOR A USELESS SERVICE, AND FOR FOOD THAT I EVENTULALY GAVE TO MY DOGS. HENNIES DOES NOT CARE ABOUT THEIR CUSTOMERS, THEY ARE TOTTALY USELES... BUT THEY ARE GLAD TO TAKE YOUR HARD EARNED MONEY, FOR FOOD I GAVE TO MY DOGS.... I HAVE BEEN LIVING IN WATERKLLOF FOR OVER 30 YEARS, AND I WILL NEVER EVERAGAIN, VISIT ANY OF THIS USELESS HENNIES STORES... I WILL ADVISE THE PEOPLE OUT THERE, PLEEASE DO NOT VISIT THESE STORES, THEY DO NOT CARE ABOUT CUSTOMERS SERVICE.. THEY ARE MORE INTERSTED IN TAKING YOUR HARD EARNED MONEY... AND THEN WE THE STUPID CUSTOMERS, MUST OBEY THEM LIKE DOGS... !!! THATS THEIR LOGO.. THATS THEIR MISSION..... THEY CAN KEEP MY R800-00 AND THEY CAN MAKE THEMSELVES RICH.... I DONT NEED TO USE OTHER PEOPLE MONEY TO MAKE MYSELF RICH. I HAVE MY OW BUSINESS... I RESPECT MY CUSTOMERS, AND I DONT NEED TO ***** MY CUSTOMERS WITH BAD SERVICE FOR MONEY... I WILL NEVER EVER, IN MY LIFE VISIT OR EVEN WANT TO HEAR ABOUT THIS USELESS HENNIES PLACE EVER AGAIN IN MY LIFE... THEY MUST ENJOY MY R800-00..... THATS ALL THEY CARE ABOUT....
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nelson O
1 reviews | Active since May 2011
17 Feb 2026, 12:05
HENNIES WITBANK ARE USLESS AND DONT CARE ABOUT CUSTOMERS
WHAT A ********** EXPERIENCE I HAD AT THE WITBANK BRANCH.. I HAVE NEVER EVER IN MY LIFE BEEN AT ANY HENNIES STORES BEFORE !!!!! YES, I HAVE HAD NUMEROUS INVITES TO GO THERE... AT THE VAAL, AT WATERKLOOF, WHERE I HAVE BEEN RESIDING FOR OVER 30 YEARS. SO I WENT TO THE WITBANK BRANCH, OVER THE WEEKEND, WHICH WAS THE FIRST TIME, AND WILL DEFINATLY BE THE LAST TIME, I EVER SET FOOT IN ANY HENNIES AGAIN IN MY LIFE. FIRSTLY, WE WERE TOLD OF THE RULES... THEN WE PLACED AN ORDER FOR DRINKS AND FOOD. WE WAITED NEARLY 45 MINUTES FOR MY FOOD TO ARRIVE.... THEN THEY BROUGHT THE FOOD FOR MY DAUGHTER FIRST... WHICH SHE DID EAT THE FOOD... THEN MY DAUGHTER ATE HER FOOD WHILE WE WERE STILL WAITING FOR OUR FOOD. THIS TOOK SO LONG.. AFTER SOME TIME, I ASKED TO SPEAK TO THE SO CALLED MANAGER, WHERE HE CAME TO OUR TABLE, AND I TOLD HIM WHAT WAS GOING ON. THIS SO CALLED MANAGER, WAS TOTALLY USELESS, TOTALLY NOT INTERESTED IN OUR COMPLAINT... HE DID NOTHING TO EVEN HELP US. HE SAID HE WOULD GO TO THE KITCHEN AND CHECK. AFTER SUCH A LONG TIME, THEY EVENTUALY BROUGHT OUR FOOD TO OUR TABLE. BY THEN MY DAUGHTER, WHO HAD ALREADY ATE HER FOOD WAS ALREADY FALLING ASLEEP ON THE TABLE. I CALLED THE MANAGER, WELL THE SO CALLED USELESS MANAGER, AND TOLD HIM, THAT THE FOOD CAME LATER, MY DAUGHTER WAS ALREADY SLEEPING, THAT I DONT WANT THE FOOD, I WILL GLADLY PAY FOR THE DRINKS WE HAD. AGAIN, THIS TOTALLY USELESS SO CALLED MANAGER, DID NOTHING, TO EVEN ASSIST US. BECAUSE ALL HE WANTED WAS OUR MONEY, FOR LATE SERVICE, AND ON TOP OF IT, WHEN THE FOOD ARRIVED WAS NOT WHAT WE ORDERED CORRECTLY. THERE WAS AN ITEM MISSINNG. AGAIN I CALLED THIS USLESS SO CALLED MANAGER AND TOLD HIM THERE WAS AN ITEM MISSING. DID HE CARE? NOT AT ALL. I AGAIN TOLD HIM, THE DRINKS THEY PROVIDED, WERE CLOSED, THE BOTTLES WERE CLOSED. MUST WE THE STUPID CUSTOMERS BRING OUR OWN BOTTLE OPENERS TO OPEN OUR DRINKS. THIS WAS SO FRUSTRATIONG... AND I TOLD THE SO CALLED MANAGER TO TAKE OUR FOOD BACK, AND WE WILL PAY FOR THE DRINKS ONLY. HE DID NOT EVEN ANSWER ME, BECAUSE HE DOESNT CARE. HE IS TOTALLY USELESS. I TOLD THE SO CALLED MANAGER, THAT I WILL NOT EAT ANYFOOD, WHICH HE DIDNT EVEN REPLY. AND THERE ARE CAMERAS ON THAT STORE, ANYONE CAN SEE, I NEVER EVER TOUCHED ONE SINGLE ITEM OF FOOD . NEVER. BUT I WAS FORCED TO PAY FOR A LATE MEAL, FORCED TO PAY FOR DRINKS THAT WAS NOT EVEN OPENED, I WAS EVEN FORCED TO PAY FOR A 10% SERVICE FEE, ON A TOTALLY USELESS SERVICE, WHICH I DECLINED TO PAY FOR THE FORCED SERVICE FEE. AFTER COMPLAINING SO MANY TIMES TO THIS SO CALLED MANAGER, I PAID MY FORCED BILL, AND I TOOK THE REST OF THE FOOD HOME, AND GAVE IT TO MY DOGS. THERE ARE CAMERAS IN THAT STORE, THEY CAN VERIFY MY STORY, BUT NOTHING WAS DONE. YESTERDAY, I EVEN CALLED HENNIES HEAD OFFICE, TO EXPLAIN MY FRUSTRATION, I EVEN SENT THEM MY PAYMENT SLIP, BUT DID THEY CARE?? I USED MY MONEY, PHONNING LEFT AND RIGHT, SPOKE TO ROCKY, TOLD HIM MY STORY, AGAIN PROMISES TO COME BACK TO ME.. NOTHING HAS BEEN DONE ABOUT MY ISSUE, BECAUSE THEY DONT CARE. BUT ME THE STUPID CUSTOMER, PAID NEARLY R800-00 FOR A USELESS SERVICE, AND FOR FOOD THAT I EVENTULALY GAVE TO MY DOGS. HENNIES DOES NOT CARE ABOUT THEIR CUSTOMERS, THEY ARE TOTTALY USELES... BUT THEY ARE GLAD TO TAKE YOUR HARD EARNED MONEY, FOR FOOD I GAVE TO MY DOGS.... I HAVE BEEN LIVING IN WATERKLLOF FOR OVER 30 YEARS, AND I WILL NEVER EVERAGAIN, VISIT ANY OF THIS USELESS HENNIES STORES... I WILL ADVISE THE PEOPLE OUT THERE, PLEEASE DO NOT VISIT THESE STORES, THEY DO NOT CARE ABOUT CUSTOMERS SERVICE.. THEY ARE MORE INTERSTED IN TAKING YOUR HARD EARNED MONEY... AND THEN WE THE STUPID CUSTOMERS, MUST OBEY THEM LIKE DOGS... !!! THATS THEIR LOGO.. THATS THEIR MISSION..... THEY CAN KEEP MY R800-00 AND THEY CAN MAKE THEMSELVES RICH.... I DONT NEED TO USE OTHER PEOPLE MONEY TO MAKE MYSELF RICH. I HAVE MY OW BUSINESS... I RESPECT MY CUSTOMERS, AND I DONT NEED TO ***** MY CUSTOMERS WITH BAD SERVICE FOR MONEY... I WILL NEVER EVER, IN MY LIFE VISIT OR EVEN WANT TO HEAR ABOUT THIS USELESS HENNIES PLACE EVER AGAIN IN MY LIFE... THEY MUST ENJOY MY R800-00..... THATS ALL THEY CARE ABOUT....
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Francois K
1 reviews | Active since Sept 2024
31 Jan 2026, 22:53
Avoid Hennies Kimberley at ALL cost
Hennies Kimberley must just close their doors. Started well, but now it's just a joke. Service is pathetic. Waiting period for food is ridiculous.. whether it's busy or not. Managers sit on their phones in the office whilst clients wait 30min for milkshakes and an hour for slider burgers.
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Francois K
1 reviews | Active since Sept 2024
31 Jan 2026, 22:53
Avoid Hennies Kimberley at ALL cost
Hennies Kimberley must just close their doors. Started well, but now it's just a joke. Service is pathetic. Waiting period for food is ridiculous.. whether it's busy or not. Managers sit on their phones in the office whilst clients wait 30min for milkshakes and an hour for slider burgers.
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Annemarie K
1 reviews | Active since Apr 2010
28 Jan 2026, 16:24
Poor Service at Hennies's Paarl
I took my autistic daughter to Hennies Paarl for a birthday meal, she in particularly wanted to go there due to a specific dessert. I told the waitress it was her birthday (she turned 13) and the waitress joked she would've given her a shooter had she been the legal age. A little later I ordered a "melktertjie" shooter, and had my intelligence tested by first asking who it was for before she ordered it for me!!!!!!!!! Who in there right mind would order their minor child a shooter? I order a chicken schnitzel , which left much to be desired, my daughter order a pizza, my food came first and she had to wait for her pizza, which made me wait to eat and in the end I ate the schnitzel cold. Once we were finished with our meal, I wanted to order my daughter the dessert that she has so anxiously been waiting for, however our waitress were no where in sight. Eventually another waitress came along and took the order, when I asked where our waitress is, she said she is attending to another table, even had the audacity to call it "team work", well, I don't know which team work, because our waitress came from an area next to the bar, which does not have any tables. Furthermore, the restaurant was not busy at all. I then requested that the dessert is cancelled, when I was told I can't because it is already on the system and will be ready shortly. This is when I asked to speak to a manager, I explained the whole event to her, to which she apologized and then mentioned the dessert has been standing there in the kitchen for some time. The order for this was luckily cancelled and I did not have to pay for it. If the automatic tip was not included on the bill I would not have given any. It is bad enough to give such poor service, even more so to a special needs child. This use to be one of our favourite restaurants in Paarl, will most certainly NOT go there again.
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Annemarie K
1 reviews | Active since Apr 2010
28 Jan 2026, 16:24
Poor Service at Hennies's Paarl
I took my autistic daughter to Hennies Paarl for a birthday meal, she in particularly wanted to go there due to a specific dessert. I told the waitress it was her birthday (she turned 13) and the waitress joked she would've given her a shooter had she been the legal age. A little later I ordered a "melktertjie" shooter, and had my intelligence tested by first asking who it was for before she ordered it for me!!!!!!!!! Who in there right mind would order their minor child a shooter? I order a chicken schnitzel , which left much to be desired, my daughter order a pizza, my food came first and she had to wait for her pizza, which made me wait to eat and in the end I ate the schnitzel cold. Once we were finished with our meal, I wanted to order my daughter the dessert that she has so anxiously been waiting for, however our waitress were no where in sight. Eventually another waitress came along and took the order, when I asked where our waitress is, she said she is attending to another table, even had the audacity to call it "team work", well, I don't know which team work, because our waitress came from an area next to the bar, which does not have any tables. Furthermore, the restaurant was not busy at all. I then requested that the dessert is cancelled, when I was told I can't because it is already on the system and will be ready shortly. This is when I asked to speak to a manager, I explained the whole event to her, to which she apologized and then mentioned the dessert has been standing there in the kitchen for some time. The order for this was luckily cancelled and I did not have to pay for it. If the automatic tip was not included on the bill I would not have given any. It is bad enough to give such poor service, even more so to a special needs child. This use to be one of our favourite restaurants in Paarl, will most certainly NOT go there again.
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Cornel
1 reviews | Active since Jan 2025
1 Jan 2026, 15:07
Hennies
Poor service and long waiting times I’ve visited Hennies Middelburg and Hennies Witbank, and both experiences were disappointing. Service was slow and unorganised, with very long waiting times for food even on days when there were only a few customers. There was little communication or apology from staff. Definitely needs serious improvement.
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Cornel
1 reviews | Active since Jan 2025
1 Jan 2026, 15:07
Hennies
Poor service and long waiting times I’ve visited Hennies Middelburg and Hennies Witbank, and both experiences were disappointing. Service was slow and unorganised, with very long waiting times for food even on days when there were only a few customers. There was little communication or apology from staff. Definitely needs serious improvement.
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