CR
Chandre R
Active since Jan 2016
18
Reviews
0
Industries
Reviews
18 reviews1 month ago
Exceptional Service at Hennie’s George – Going Above and Beyond!
We are absolute supper fans of Hennie’s George and truly believe in giving credit where it’s due. My boyfriend, Enrique da Silva, would like to extend a heartfelt thank you to the amazing managers, Almarie and Angelique. They went completely out of their way to assist him by copying his licence so he could send it through to Graaff-Reinet regarding a fine. This was not something they had to do, but they stepped in without hesitation. Their service is always friendly, welcoming, and genuinely wonderful—it’s this kind of care and willingness to help that keeps us coming back time and time again. On a lighter note, Enrique also has a Bull Terrier that closely resembles the Hennie dog, and he would love to know if his dog could perhaps feature on their “retainer” photo wall one day! Thank you again for consistently great service—we truly appreciate it.
0 replies
3 months ago
Refund Not Received Despite Canceling Membership – Scorpio Legal
I signed up for a membership with Scorpio Legal (Membership Number: 21059389) but decided to cancel within the same week. I was notified that my membership had been canceled and was told that I would receive a refund if I canceled within 30 days. However, the deduction has still been made from my payslip. I have not used any of their services and have attempted to contact them multiple times via email and WhatsApp, but I have received no response. I am requesting a full refund and a prompt response regarding this matter.
168 replies
7 months ago
Excellent Service & Inspiration at Hennies Restaurant George
I’d like to thank Hennies Restaurant in George for the consistently excellent service I receive as a regular customer. Every visit is a pleasure – the staff are always friendly, the atmosphere is welcoming, and the food is outstanding. Hennies has even inspired me to get my very own Bull Terrier puppy, and I’m thrilled to share a few pictures if possible! It’s not often that a restaurant leaves such a positive impression, but Hennies does it every time. Thank you, Hennies George, for always making my visits so special. – Enrique da Silva
0 replies
19 months ago
Quick to deduct but not to assist. Disspointed in LegalWise service.
During July 2024, an agent named Pricilla from LegalWise visited Parkdene Primary School in George, Western Cape, and conducted a presentation. Due to time constraints, she asked many of my colleagues, including myself, to fill in our information on her form. However, I want to clarify that I never confirmed my intention to join LegalWise. On the 13th of September 2024, I noticed that R157 was deducted from my payslip. I attempted to seek legal advice last week and was informed that my first installment was not received. This situation has caused me significant disappointment and concern regarding the service provided. Expected Outcome: I request the immediate cancellation of any policy associated with my information and a full refund for the amount deducted from my payslip. I've sent a email with a request for cancelation and refund, but this was to no avail.
53 replies
21 months ago
Discrepancies in Monthly Statements and Lack of Response to Emails
I received my monthly GEMS statement for the month of June. However, I have not received one for the month of May. The first deduction was in May, and the amount reflected was for the Ruby option. I am confused because the next payslip amount reflected the Beryl option. While I am happy with the Beryl option, I would appreciate some clarity on this discrepancy. Additionally, I would like to know when the beneficiary will be added to my plan and if I will receive membership cards for myself and the beneficiary. I have also noticed that my emails to GEMS have not been responded to. This lack of communication is frustrating and needs to be addressed. I would be grateful if GEMS could assist me with these issues. Membership number: 001955707 Thank you.
53 replies
22 months ago
Disappointing Experience with SAQA's Evaluation Process
I app**** for the evaluation of my foreign qualification with the South African Qualifications Authority (SAQA) in April 2023. After a long wait, I received a response on the 13th of May 2024, stating that my institution was not accredited by a recognized accrediting agency in the United States of America. Consequently, they could not issue a certificate of evaluation. Finding this hard to believe, I contacted the registrar at my university directly. To my surprise, I learned that SAQA had never reached out to verify my institution’s credentials. The registrar confirmed that the university is, in fact, accredited in the USA and even provided a draft letter to clarify this to SAQA. Adding to my frustration, SAQA has given me 90 days to appeal their decision, but I am required to pay an additional fee to do so. This seems highly unreasonable, especially since SAQA did not even take the basic step of contacting the university to verify the information. I find SAQA's lack of thoroughness and the additional financial burden placed on applicants to be unacceptable. This process has been a significant inconvenience and has caused unnecessary stress and expense.SAQA application 02304240041
0 replies
22 months ago
Ongoing Frustration with Cell C’s Service and Insurance
I am writing this follow-up review to express my continued frustration with Cell C’s service and insurance process. My previous complaint outlined the initial issues I faced with my overheating phone and the unsatisfactory response from the claims department. Unfortunately, the situation has only worsened. After finally paying the excess fee for the repairs on June 1st, 2024, I received an email stating that the repair would take 7-14 days. However, after the 14-day period, I still had no update on the status of my phone. On June 22nd, 2024, I sent another email requesting feedback and was informed that my phone was still being assessed, with the process supposedly taking 7-14 days. This repeated and vague response has been highly frustrating and unprofessional. Months have passed, and I am still without a functional phone. The lack of communication and transparency from Cell C is unacceptable. As a paying customer, I am extremely disappointed with the poor service and the time it has taken to address my issue. At this point, if my phone is not repaired promptly, I demand a refund of the excess fee and intend to cancel my contract with Cell C. I have no interest in any future dealings or upgrades with this company. The insurance policy I paid for has proven to be a waste of money and a significant source of frustration. Cell C, please prioritize resolving this issue and improving your service standards to prevent further customer dissatisfaction.
53 replies
24 months ago
Poor Communication and Service Experience with Gems (Government Employees Medical Scheme)
I recently app**** online for membership with Gems and initially, the communication seemed promising. However, my experience quickly turned sour due to the lack of responsiveness and poor service I encountered. Upon realizing that I had chosen the wrong option during the application process, I promptly reached out to Gems via email multiple times to rectify the error. Additionally, I inquired about adding a dependent and changing my nominated GP. Despite my efforts, I have yet to receive any acknowledgment or assistance regarding these requests. To exacerbate matters, Gems proceeded to send me a membership certificate containing all the incorrect information despite my attempts to communicate the necessary changes. Even after contacting their customer service and being assured that the necessary adjustments would be made, there has been no follow-through on their part. The consistent lack of response and failure to address my concerns have left me deeply disappointed with Gems' level of service and communication. As a member, I expect timely and efficient assistance, which unfortunately has not been forthcoming in this instance. I urge Gems to prioritize effective communication and prompt resolution of member inquiries to avoid further instances of dissatisfaction. It is essential for a healthcare provider to uphold standards of service excellence, which, regrettably, Gems has failed to meet in my experience.
53 replies
24 months ago
Disappointing Experience with Cell C Insurance Claims Process
My experience with Cell C's insurance claims process has been nothing short of disappointing. It all started back in January 2024 when my cellphone's battery began overheating. Despite this concerning issue, I continued using the phone since it was still charging and functioning. However, things took a turn for the worse when the phone eventually stopped charging altogether, and simply flipping it closed would cause it to shut off. Realizing the gravity of the situation, I promptly took the phone to Cell C in March 2024 to make a claim through the insurance I had faithfully paid for over the past two years. Unfortunately, this is where my frustration began. The service from the claims department was abysmal. Instead of efficiently processing my claim, they bombarded me with endless questions, leading to no tangible progress regarding the repair of my cellphone. As a paying customer who diligently invested in insurance for such unforeseen circumstances, I expected a smooth and expedited claims process. However, the reality was far from it. The lack of transparency, prolonged delays, and apparent indifference to my situation have left me questioning the value of having insurance with Cell C. In conclusion, my experience with Cell C's insurance claims process has been marked by frustration and disappointment. As a consumer, I urge Cell C to reassess their procedures and prioritize customer satisfaction to avoid similar grievances in the future.
212 replies
25 months ago
A Royal Tradition: Thank You, Burger King George!
As a primary school teacher at Parkdene Primary in George, Western Cape, I am always on the lookout for ways to make my students' birthdays extra special. Since January 2024, I stumbled upon a delightful tradition, thanks to the incredible staff at Burger King George. Every month, I make a visit to Burger King not only to satisfy my cravings but also to collect something truly special for my students - crowns! These aren't just any crowns; they're the iconic paper crowns that Burger King generously provides with their meals. With a heart full of excitement, I bring these crowns back to my classroom, where they transform into symbols of joy and celebration. On each student's birthday, I present them with their very own crown and a personalized card. The delight on their faces is immeasurable as they proudly parade around the classroom with their crowns, feeling like royalty for the day. This simple gesture has evolved into a cherished class tradition, eagerly anticipated by my students. I cannot express enough gratitude to the staff at Burger King George for their consistent and exceptional service. Every visit is met with warm smiles, efficient service, and genuine enthusiasm for supporting our classroom tradition. Their willingness to accommodate my request for crowns demonstrates a level of kindness and community spirit that goes above and beyond. Through this small yet significant gesture, Burger King George has become an integral part of our classroom culture, spreading joy and creating lasting memories for my students. To the entire team at Burger King George, thank you for helping to make each birthday a truly royal affair. Your dedication to customer satisfaction and community involvement is commendable and deeply appreciated. I wholeheartedly recommend Burger King George to anyone looking for delicious food served with a side of heartwarming service. Whether you're stopping by for a quick bite or looking to add a touch of magic to a special occasion, you can trust Burger King George to deliver an experience that leaves you smiling from ear to ear. Thank you, Burger King George, for being more than just a restaurant -spreading happiness one crown at a time. Warm regards, Ms. Chandre Ruiters
0 replies
Review Distribution
5 Star
4 (22.22222222222222%)
4 Star
1 (5.555555555555555%)
3 Star
2 (11.11111111111111%)
2 Star
3 (16.666666666666668%)
1 Star
8 (44.44444444444444%)