JK
Jannie K
Active since Sep 2024
2
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2 reviews19 months ago
Why on earth is Beachcomber Tours still making use of Air Mauritius???
I have just posted a critical review of our experience with Air Mauritius. You can find it here: https://www.hellopeter.com/air-mauritius/reviews/dont-fly-air-mauritius-ever-5274451. However, why on earth is Beachcomber Tours still making use of an airline of which 40 of the last 51 reviews on Hellopeter only awarded the airline 1 star? And the 1 star is only because Hellopeter don't have a zero star option for a review. I was first upset with Air Mauritius, but after seeing that they have been utter useless for a long time, I am now even more upset with Beachcomber. Beachcomber, this is NOT good for your business...
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19 months ago
DON'T FLY AIR MAURITIUS!!! EVER.
Me and my family group of 7 was supposed to fly on Sunday night 22 September 2024 with a direct flight from Cape Town to Mauritius. We were part of a bigger group of 20 family members, all of us having been super excited for months for this adventure. We were already checked in online and just had to do a baggage drop at the airport. At arrival at Cape Town International Airport, the first thing that struck us as we walked into the terminal buildings was that our flight was delayed by 1.5 hours. When we eventually reached the check-in counter, we were casually informed that our group of 7 passengers, along with 31 other passengers, were bumper off the flight due to Air Mauritius sending a smaller aircraft for some obscure reason. Try to explain that to 2 teenager kids that was now not going to join their cousins on the trip and, even worse, a 2 and 5 year old, who only on the Uber home completely started comprehending what was happening... The fact that we received NO advance communication from Air Mauritius left us gobsmacked. There were lots of tears and big emotions at the checkin counters. There was a couple we met there who drove all the way from Mossel Bay, just to be told that they can't fly anymore. AND then we were informed that the next flight will only be 2 days later, significantly shortening our holiday. They obviously don't have any respect for their customers and then also treats them with this same disrespect. Botomline: DO NOT FLY AIR MAURITIUS!!! EVER.
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