DT
Duduzile T
Active since Sep 2024
2
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2 reviews8 months ago
Makro online de*****ing customers
On the 21st July 2025 I ordered on Makro online for the amount of R5651. On their online site it shows that I must proceed to checkout whereas on my account the amount of R5651 was debited on my bank account on the 21st July 2025. Up until today I have not received what I've ordered and there was no reversal of R5651 back to my account. On the 21st July 2025 I even went to Makro at Amanzimtoti to forward my query and the lady supervisor said she will investigate. I also forwarded an email and their email reference number number for this matter was: 172ER. Up till today funds were debited on my account but NO goods received and also no refund from Makro up till today the 29th August 2025.
159 replies
19 months ago
Dishonest
I bought home improvements in Ismails Tiles & Home Centre at Arbour Crossing Amanzimtoti and I was given a discount, ref number to pay via EFT in which at the end of all the process I was then told that the discount I was given was not applicable. When I requested a detailed slip I only found out that some of the items that were displayed as on special were not on special I was charged another price amount on them. My experience with them I can say their conduct was luring customers to buy and on their part they are *****es. I've visited their shop numerous times trying to resolve this and to my dissapointment whilst I'm in person (face to face) they will promise to resolve and as soon as I leave their shop nothing will be resolved. They don't make follow-up since they also have my cellphone number to call me on the outcome AND on my return we will be back on square one arguing about the same thing - nothing would be resolved.
0 replies
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1 Star
2 (100%)