Active since Sep 2024
This is the worst company to be insured with. They look for reasons to reject with the help of a horrible loss adjustor. I thought an assessor supposed to first assess but they send a loss adjustor to basically question tenants that moved in days before the damage was done. They look for reasons to reject. There were before and after pics of a DB box and an invoice to show it was fixed but it isn't even in this loss adjustors report. What happens to that? Are they even allowed to say it's in a previous claim when it's not, I've asked for proof of this but don't think they will send. Worst company to do business with, they used to send Assessors but to save costs I'm assuming, send people who don't even know what they are looking for. Will definitely change insurers, this is the worst company I've ever dealt with.
I would like to express my extreme disappointment with telkom. Staff incompetence has resulted in my account not being canceled as requested and numerous debit attempts. Nompumelelo has been so rude when I called to open a case. Surely recordings will prove that I requested a cancelation and was told it was done!!!