Active since Sep 2024
My experience with Afiswitch has been nothing short of frustrating. Their communication is extremely poor, you’ll send messages on their whatsapp to do follow-ups… and it feels like they disappear into another dimension. But the funny thing? The moment it’s time to receive payment, suddenly they move at lightning speed. Clearly, their notification system works perfectly when money is involved. Unfortunately, that same energy completely vanishes when it’s time to deliver the actual service. Delays, no proper updates, and zero sense of urgency. It honestly feels like customer service is an afterthought. If responsiveness were a competition, they’d win gold for collecting payments and come last for everything else. Very disappointing experience overall.
Got the best service from Melusi Zungu. Thank you so much