BM
Brenda M
Active since Sep 2024
6
Reviews
0
Industries
Reviews
6 reviews11 months ago
Good day I have experience a traumatized situation at Motus Nissan Menlyn when I took my car for service
Good day I have experience a traumatized situation at Motus Nissan Menlyn when I took my car for service. It was my first time taking my car there as is close to my work place. Firstly I used an online booking but there was no SMS confirmation for my booking until I decided to give them a call then the lady who was assisting said she has received my bookings. She didn't say if my car was still in service plan or not like the other dealership(BB Nissan Sinovile) does when I book for my service. Even on the day I took my car for service they didn't say anything. To my surprise when I went to fetch my car the told me I have to pay R4300. 00 of which I didn't have by that time. My point is that if they could have explained everything in full I couldn't have accepted to take my car for service at that moment. I'm still stressed by this situation
0 replies
16 months ago
I want to make payment arrangements
I have tried several times to get hold of the consultant but with no luck, It's now the second day without any luck, I want to make payment arrangements. I have also left my message and contact number
0 replies
18 months ago
Excellent service
The service I received was excellent and everything was explained in details. Thank you Forsythe Mnisi.
53 replies
18 months ago
More frustrated than before, I really do need answers swers
Still frustrated and hopeless, after attaching the message I received on WhatsApp when applying for my 2 Pots withdrawal, showing that I do have fund available for withdrawal I still haven't get the clarity as to why they claim that I have no funds, what is stressing more is that when I try to apply again the respond I get is I can't upload again as there '' IS CLAIM IIN PROCESS ''. They fail to send my statement. I really do need to answers.
53 replies
19 months ago
I want to know my statement
I'm still frustrated, I have requested my statement but still I haven't got it.
53 replies
19 months ago
I don't trust Liberty with my money anymore
I'm extremely frustrated with the service I've received. I recently got an email stating that there are no funds in my account, and when I tried to request a statement, it wouldn’t open. I’ve also tried calling customer service multiple times, only to have the call dropped each time. This lack of support has left me very concerned about the safety of my money.
53 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)