TG
Travis G
Active since Oct 2024
19
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0
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Reviews
19 reviews6 months ago
TRUST PILOT - the Service I would NOT recommend !
⚠️ TRUSTPILOT – The Review Platform I Would Not Recommend ⚠️ At first glance, Trustpilot seems like a decent platform. However, it’s clearly international-based, with only a handful of South African businesses listed—at least from what I’ve seen. Says Denmark but it seems very US focused and just one of many review sites I posted a review for a retailer here in Cape Town around 15 September, and today, 19 October 2025, I received a notice that my review was removed. Why? According to them, it was “fabricated,” or my “security wasn’t right,” or that I was using a “temporary email.” Let’s be clear—it’s none of the above. In my opinion, this is just another example of a US company that can’t seem to believe that South Africa actually has excellent retailers who provide genuine, quality service and care about their customers. What’s ironic is that I’ve only posted two reviews on Trustpilot: The negative one was left untouched. The positive one—where I praised a great local retailer—was the one they decided to remove. Months later, that’s the one they question. Honestly, that says it all. So no, I won’t be using Trustpilot again. I’ve already told them to delete my account and I couldn’t be less bothered. In hindsight, it’s better to use platforms that are closer to home—like HelloPeter—where South African retailers actually see and respond to feedback. Trustpilot seems more interested in canvassing the entire world than getting it right. So, Trustpilot gets 0 stars from me. If removing a valid review takes over a month, that screams inefficient. Thank you, HelloPeter, for being a platform that actually works. Goodbye, Trustpilot—sorry I wasted my time. At least on HelloPeter, your words matter, and businesses reply—good or bad. Time out of my Sunday taken, unfortunately.
0 replies
7 months ago
Trust Pilot is Ok with me
I really like Trustpilot! The website is streamlined and user-friendly, catering to both a national and international audience. The breadth of company data is impressive, and the layout for writing reviews is clear and intuitive. I also appreciate that they provide a link to the business website. One suggestion I have is to include a provision for the company’s email address so that businesses can be directly notified when a review is posted. Overall, the look and feel of the platform are great, and so far, Trustpilot seems to be a reliable place to share the good, the bad, and the ugly about any industry.
0 replies
7 months ago
Computer Mania CannalWalk & Online
Computer Mania CannalWalk & Online – Thank You! I would like to thank Computer Mania for resolving the issues I had with the purchase of a new notebook. Their ability to handle customer concerns and their swift turnaround time really impressed me. I experienced a problem with my notebook purchase, and without going into too much detail, I can say this: one email and just two days later, they happily replaced the notebook and resolved the issue. The level of service was truly spectacular. If this is how they treat every customer, then I can certainly recommend them. Thank you to both the online team and the CannalWalk branch for providing such an excellent customer experience. Not only did you beat the price of any other supplier, but you did it with a level of professionalism and service that is unmatched. If you’re in Cape Town and looking for a new laptop or PC, I highly recommend Computer Mania. Let’s hope the aftersales support is as great as the service I’ve already received. Big thank you!
53 replies
7 months ago
MONTEGO - Monty and Me ! No thank you ...
Complaint: Montego “Monty & Me” Dog Food I am writing this as both a formal complaint and a warning to fellow pet owners regarding Montego Monty & Me dog food. Although this happened in August 2025, I decided to wait before posting this complaint so as to let Montego fully respond After feeding this product to my five dogs, every single one of them became sick within a day. The symptoms included: Vomiting Explosive diarrhea Severe flatulence Scratching, itching, and skin irritation Hair loss and hot spots (in my Schnauzer) since we started on Montego sometime back Shaking, shivering, and general distress Sadly, I didn’t know that dog food could cause this! But when all five dogs got sick after buying a new bag of Montego Monty & Me on the 5th of August, I knew something was wrong. Since it affected all of my dogs, it had to be the food. They became sick immediately, and I was alarmed. Once I stopped feeding Montego and switched to different food, the difference was clear: The vomiting and diarrhea stopped. They weren’t shaking or shivering anymore. The flatulence disappeared. Their energy returned. 1month later -Their coats feel softer, the hair loss had decreased. The itching stopped. They regained healthy weight (they had been unnaturally skinny on Montego). Their digestion improved (smaller, healthier stools), which means the food I switched to is being properly digested. Unfortunately, certain ingredients in dog food are just fillers with no nutrients or goodness—and Montego seems to be full of them. This has proven to me beyond doubt that Montego Monty & Me was harming my dogs—and sadly, I had been feeding this food for some time, had I know of all the BAD REVIEWS I would have NEVER PURCHASE THE PRODUCT. Response from Montego When I initially complained, Colleen from Montego responded quickly, and at first, I believed she was genuinely concerned. Montego offered to collect the food, test it, and refund me. While I did receive my money back, the “test reports” they sent were questionable- which I had to press them for, they coming from an in-house twsting facility. When I pressed them further, asking if they were claiming there was nothing wrong with the food and told them I had kept 4kg aside for my own testing—Colleen stopped responding altogether. So no they were not willing to in writing say it wasn't their food ?? After researching online, I was horrified to see countless other complaints from pet owners across South Africa reporting the same issues: vomiting, diarrhea, flatulence, skin problems, weight loss, even mold and maggots in the food. Clearly, this is not an isolated incident, as Montego first suggested—it is a widespread problem. While chatting with my uncle in East London, he told me he had recently had the very same issues with Montego Monty & Me and also decided to take his dogs off it. Complaint after complaint—read the internet. It’s not isolated. It wasn’t a coincidence. It was their product! My Conclusion Montego Monty & Me made 5 of my dogs sick. The food caused vomiting, diarrhea, shivering, itching, and visible suffering. Montego may want to pretend their food isn’t the problem, but my experience—and the experiences of many others—say otherwise. I will never purchase Montego again. I trusted the pretty packaging and the sales pitch, but my dogs’ health paid the price. Since changing to a better brand (at just R150 more per month, about R3 per day extra), my dogs are healthier, happier, and thriving. I even found excellent food online that can be delivered to my door, and with just a few changes, my dogs are much happier. ⚠️ My warning to fellow pet owners: Do not feed your beloved pets Montego products. If your animals start getting sick, don’t assume it’s just a “bug.” Take them off Montego immediately. Your pets deserve safe, nutritious food—not this absolute garbage. Talk to other pet owners, because it’s good to be informed. I am going to share my experience on as many forums and websites as possible, because far too many people trust the fancy packaging. Montego, thank you for the refund, but no amount of money can undo the harm your product caused my dogs—or restore my trust in your brand.
53 replies
8 months ago
SWITCH Energy products and Customer services like a flat tyre ...
Complaint About Switch Energy Drink – Poor Product Quality & Customer Service Date of Purchase: 23 August 2025 Product: Switch Jelly Baby Energy Drink (500ml) Place of Purchase: OK Mini Mart ( in Cape Town) 1. Product Quality Issues This is not my first disappointment with Switch Energy Drinks. The Jelly Baby flavour does not resemble Jelly Baby at all.and my precious purchase had a strange flavour definitely not Jelly Babies Instead, it tastes like a cheap, watered-down red mix cold drink. On the 23rd of August, I purchased another Jelly Baby tin. Immediately, I noticed it was much lighter than other 500ml energy drink I purchased which was (Score Apple and Pear).- what a great flavour Upon opening my SWITCH JELLYBABY: The drink was only about ¾ full (well below the labelled 500ml). It was flat/without carbonation, something I have experienced repeatedly with Switch products. Pouring it into a 500ml glass confirmed that the contents were underfilled and it was just misery in a glass While their branding and packaging are impressive and strongly marketed as a “Proudly South African” product supporting rugby, the actual product quality does not match the brand image. 2. Customer Service Experience After lodging a complaint via the Switch website on the 23rd August 2025 , I received a cold, impersonal response on 25 August 2025, asking for a photo of the bottom of the can. I went out of my way to dig the tin out of the *******, take a photo, and send it back. After that, I received no acknowledgement, no follow-up, no closure which actually annoyed me. The response lacked any personal touch – not even a staff member’s name , just a send us a photo of the bottom of the tin , which I might add I had already included all this information in my initial communication Today before posting this , I thought I would just email them since I had not heard back from them and let them know I was not happy with the customer service process they follow. For comparison: i had an issue with Monster Energy not only did they apologize but also went out of their way with goodwill gesture, product replacement and excellent customer service. Switch, on the other hand, provided the coldest service I’ve encountered, and a product that isnt what I would expect from a company that is " So Proudly South African" This leaves me questioning whether Switch values its customers at all as it seemed my complaint was more of an inconvenience than anything else. 3. Marketing vs. Reality Switch products are marketed with clever branding, nostalgic flavours (“Jelly Baby,” “Cream Soda Float,” etc.), and sports associations (rugby, cricket). However: The flavours are misleading – they rarely resemble what’s promised, I'm sure the profit margins are huge selling flavoured flat water and I don't know how often cans are sold below the 500ml advertised - manufacturing issue possibly? The quality is consistently poor (flat, watered down, in these beautiful cans). The customer service fails to resolve issues or even acknowledge complaints with respect or sense on actual concern This feels less like a “Proudly South African” product and more like a gimmick sales tactic – leveraging national pride and nostalgia while failing to deliver on the basics: taste, quality, and customer care. 4. Final Thoughts Product Quality: 3/10 Customer Service: 2/10 Branding & Packaging: 9/10 Unfortunately I'm more concerned with what's inside the can than the fancy branding and when I complain would be nice if there was I don't know a level of enthusiasm an feedback. Switch has lost me as a customer. I will no longer purchase Switch products and strongly advise others to think twice before doing so. There are many alternatives on the market that offer better value, better taste, and far better service, don't fall victim to clever branding and marketing or your own sense of loyalty you feel when you see " Supports African Rugby or Sport" Unless Switch addresses its manufacturing standards and customer service approach, I cannot recommend this brand. Next Step: I may escalate this complaint to management, including Mr. Wentzel, to see if a meaningful resolution can be reached. My Advice to other consumers: If you’ve had similar experiences with Switch, don’t stay silent. Post on platforms like Hello Peter or social media. Companies only improve when customers hold them accountable.
0 replies
8 months ago
MR Price - pure *********** on another level
Subject: Complaint – Mr Price: More Like Mr *********** & Unprofessional Dear Mr Price Management, Mr Price – more like Mr *********** and Unprofessional – with the worst customer service I’ve come across in years. You advertise this product: Western Digital Elements 1TB Hard Drive https://www.mrp.com/en_za/western-digital-elements-hard-drive-1tb-5240310011 Valid from 8th to the 10th August for woman's day However, after calling: Customer services twice N1 City Mr Price Apparel N1 City Mr Price Cellular Century City Mr Price Apparel Century City Mr Price Cellular Somerset West Mall - who has stock 2 items according to your website ! However not a working store number to phone and verify they know what I'm talking about and if there is stock! …the experience has been ridiculous. Century City’s phone system is the worst on earth – crackling so badly I had to repeat myself constantly. It sounded like staff were smoking on the roof of the mall while talking through a cheap pepstore walkie-talkie. After speaking to three different store employees explaining that I was enquiring about the 1TB hard drive shown on your own website, I was asked if I meant the 2TB version, then told you “ We don’t sell hard drives” and should call the cellphone store. When I asked for the number, staff couldn’t even give me that. I eventually saw stock listed in Somerset West Mall’s cellphone store, but the contact number doesn’t even work. Who exactly is in charge of this chaos, and why do they still have a job? Is this just a to big to fail situation? That you couldn't be bothered to have proper customer services with people that can properly communicate Let’s be clear: I chased this item through two different customer service calls, two Mr Price Apparel stores, and two cellphone stores. Not one person knew what I was talking about – even after giving them the SKU, the product code, and the actual webpage link. Your call centre cannot provide working contact details for the stores you partner with and the lack of enthusiasm was nothing short of evident This is beyond a joke. The ability to communicate clearly should be a basic requirement for anyone in customer-facing roles – as should using equipment that doesn’t make you sound like you’re on a space station in a storm. I expect the following: 1. I get the 1TB Western Digital Elements hard drive at the advertised price, even if the special ends – because it’s your incompetence that’s prevented me from buying it. 2. Transfer the item to a store nearer to me. 3. You investigate and address the incompetence, poor telephone etiquette, and complete lack of product knowledge across your teams , it's shocking that your store in the one can't give me a contact number to the cellphone store in the same mall . I will be sending this to your CEO and executive management next, including: Mark Blair Kevin Smit Donovan Baney Nicci Pollock Natalie Wills Ntswaki Motaung South Africans may be used to poor service, but that does not mean we should accept it – especially not from a company of your size. I have wasted my Saturday chasing down an item your own website says exists, only to find that not even with a SKU number can it be located. This is unacceptable. I look forward to your urgent response. Regards, Travis
0 replies
9 months ago
KFC N1 Value Center + KFC = Failure
To: KFC Customer Care Subject: Formal Complaint – Cold, Incorrect & Late Delivery from KFC N1 City Value Centre Attention: KFC Customer Service I’m writing to formally lodge a complaint regarding an extremely disappointing experience I had on Sunday, 6 July 2025, when ordering via the KFC app from KFC N1 City Value Centre. Let me be clear: I do not order from the KFC N1 City Mall branch due to repeated poor service and it seems Value Centre branch is a close competitor, which sadly seems to be them following the same path of poor service and incompetence. Order Details: Date & Time Ordered: Sunday, 6 July 2025 at 15:20 Order Platform: KFC App Items Ordered: 1x Streetwise 4 2x Crunch Burgers Delivery Estimate: 15:40 (I live just 1.2km away) What Went Wrong: 1. The Order Was Late – Despite the app promising fresh preparation and quick delivery, the food only arrived at 16: 20 more than one hour after ordering. The app showed no progress until 16:10, and even then falsely claimed the food was "outside" at 16:12 — the driver only arrived at 16:20. 2. The Order Was Incorrect: Only one Crunch Burger was delivered instead of two. This was extremely frustrating, especially after such a long wait and that there was more than myself expecting food. 3. The Food Was Cold and Unacceptable: The Streetwise 4 and the Crunch Burger were ice cold, oily, and the chips were soggy and stale. It was clear this meal had been sitting for a long time — not freshly prepared as claimed. I stood outside with the driver and customer care on the phone trying to resolve this matter until 16:45 , using over R100 airtime to fix your mistakes! 4. No Receipt Was Included: This raises serious concerns about my privacy and makes it difficult to track or verify the order. A receipt should always be included. I have the order on my app and screen shots of the process , which I want to tell everyone reading this, make sure you always screen shot things Attempts to Resolve this were very frustrating and all while my meal or part that was correct was standing outside with the driver getting cold. I contacted KFC Customer Service — using my own airtime — and encountered unhelpful and disengaged agents. One agent yawned on the call, and others were difficult to hear or the calls dropped entirely. After three separate calls, I finally got assistance from Kaiya, who was polite and helpful. I ended up in a conference call with KFC Customer Service and the Delivery Company Manager and my expense. I was told by the driver that he had not been informed that the food was ready — which explains the delay. From the moment he collected the food, he delivered it in 5 minutes. I do not blame the driver for the incorrect order or cold food ! This is a KFC problem After all of this, I was offered a refund for the missing burger, but this is simply not good enough as it used up my afternoon fixing your issues at my expense What I Want: I am requesting a full replacement of my original order from KFC N1 City Value Center at there expense. 1x Streetwise 4 + chips 2x Crunch Burgers Because: The order was over an hour late It was incomplete The meal was cold, oily, and substandard and I had to spend half the meals cost in airtime trying to resolve the issue I would like to collect it this week from the Value Center KFC and would appreciate that you arrange this as what happened today is unacceptable! The KFC app charges more per item than in-store, adds a delivery fee, and requires tipping — all for worse service This is not an isolated incident. KFC N1 City Value Centre has become increasingly unreliable — small portions, cold meals, and frequent order errors have become the norm. Welgemoed Forum consistently gets it right, so I know it's possible when the team cares. I’m tired of paying for poor service, wasting airtime to resolve mistakes, and receiving cold, incorrect food. I am a loyal customer, but this experience was simply unacceptable. Unless this meal is replaced, I will escalate this issue to KFC Head Office putting the parties responsible for this let down in a awkward position because this reflects on KFC , the Franchise and the system . Please contact me directly to arrange a replacement meal, which I will personally collect from KFC N1 City Value Centre to avoid further disappointment. Sincerely, Travis Gladwin 0636212382
0 replies
14 months ago
ComTel Internet...TERRIBLE !! NOT WORTH IT
Greeting All Readers This is my second review on ComTel and had I known this was going to be the situation I wouldn't have given them a good review in the first place In fact , my recommendation is if you are thinking of getting fibre or WiFi please dont waste your time with them! I reported on the 2nd of February that the internet was going down with load shedding, this email was sent to Support email address asking them to investigate why the site backup systems were not working , here we have inverters and back systems expecting to carry on as normal and our ISP is going offline Yesterday the 24th when obviously loadshedding started again , we had to contact them and complain ?! To which the response was the site that we connect to is having problems and there was a problem with the backup system?! Yes ComTel I told you this on the 2nd of February before we had stage 6 load shedding, I included all the account details in my email and it was overlooked and you didn't even bother to get back to me !! Up until today I've really only had good things to say about ComTel however trying to figure out why a service that's being paid isn't working and the email that was circulated was that system would go offline on 25th Feb 3am to 5am ... Not 24th of Feb from 4pm until well it's still off and it's now the next day ?! The person whom I was dealing with , was not the usual Jason or Shaun that I can say in the past I have nothing but good things to say about and if any other ISP or support company reads this , I recommend poaching these guys because excellent 👍 service Instead today I had some clown , that I had to ping pong email backwards and forwards with just to get them to tell me that my area was down !! Yes sir this was an absolute clown , I put my details in the email and this clown couldn't get my name right 👍 hence why I'm calling him a clown 🤡 After having 1 year with ComTel I can tell you that they go offline literally 1 day a month , January was no exception and February no exception and last there were a few times.. now I don't mind that systems need upgrading and that sometimes things go offline However !! I don't think that a client needs to send you Id number and account number for a Clown who is a service representative to tell you your area is offline , especially when you have just provided him with Account holders name The address where the internet is installed The area in which you are located The contact number of the account holder As well as they were supposed to include secondary details on the system which was never done 👍 I've been in the IT industry 25 + years , and I can tell you that what they offer for internet is overpriced and under delivered ! And when the person you deal with can't get your name right 👍 chaos , ladies and gentlemen I'm afraid this is just a sign of what's going on at the company! Not my ****** not my zoo !! Let me tell you I'm horrified that in the last year I've spoken to agents 5 OR TIMES that have been brilliant but today absolutely USELESS !! SO I DO NOT RECOMMEND COMTEL ! SERVICE -1 STAR INTERNET - SPEED PATHETIC/ AND THEY EVER SO QUICK TO TRY THROTTLE TOUR UNCAPPED INTERNET!! After my experience today and with how they have handled the issues with site backup , customer services and general internet access .. compounded by the amount of DOWNTIME !! I CERTAINLY DO NOT RECOMMEND THEM ... I CAN ASSURE YOUR MONEY IS BETTER SPENT ELSEWHERE... I was going to email Dave and say you know what , you need to seriously put your old support guys on because I don't know where you found this guys I dealt with but I'm highly annoyed, people have income tax that needs to be submitted, my entire security camera system and being able to access them requires internet , you were told on 2nd February your site has backup issues and here we are in the 25th February and you only now trying to resolve the issue .. Not good enough ! So people don't waste your time with ComTel please .. reply in the comments and I will recommend a few options because I'm also looking now ...
0 replies
14 months ago
KfC far from a quality meal , can't get order right
Last three times I've got KFC from this outlet they have got the order wrong but surprisingly with the same pieces received, so tonight once again I asked for 3 x Streetwise Two with a drumstick and Breast And for 3 weeks in a row this is not what I get , the meal wasn't particularly hot either and the chicken wasn't crispy So here I am again .. complaining about KFC and trust I've already contacted the Head Office to moan about this KFC Welgemoed It's seems that the motto profit over value shines through and this is and has become the focus of KFC in general 1. It's strange that the order I asked for 3 weeks in a row got replaced with exactly the same pieces in all 3 meals .. This makes me think that cutting the breast into two pieces and selling one piece as two is actually a KFC franchise profit strategy and if not it's a owners profit strategy because 3 weeks in a row in 9 Meals in total , I never got a decent full breast and I never got a drumstick Instead I got once breast , hacked into two pieces fired and served as my meal , being that I actually cook I'm well aware of what a breast looks like and the pieces that you get when you this one piece into two serving is not even a full breast , and being that I actually want the drumstick because I enjoy the meat I'm not happy with this situation The price of the meal is actually pretty steep when you consider that you getting 1 breast divided into two pieces and served as two pieces not drumstick , not sure what the situation is but this dissatisfaction in a box I don't want to buy a breast bone costed in batter because the person who divide it could do it into equal portion , so you get one piece that's literally the breast bone and one piece aka the side portion This says a lot about KFC and how they try trick the customer, usually nthe breast has meat on it and not just batter and bone and when the customer asks for a drumstick perhaps that's what they want ?? And if KFC thinks I'm just moaning for a free meal , please check all my other complaints it's the same story ! Over and over and over What do I want as a customer! I want the the meal I requested , as advertised .. decent breast and my drumstick , with fair portion of Chips that's are served hot and fresh , by someone that is efficient and knows how to handle customers delivering a meal that is both satisfactory and value for money ! KFC Welgemoed KFC N1 City KFC N1 City Mall KFC Voortrekker road All of these KFC I frequently visit but over time as the meals have become unsatisfactory I've made it a choice to stop supporting them and now , I'm going add Welgemoed Forum onto this list of DO NOT BOTHER BECAUSE MEALS ARE NOT VALUE FOR MONEY can't get the order right can't give you value for money What is actually going on with KFC ? I remember KFC being a family happy place where these days the greed and need to put profit over a quality meal has become their theme That they are unable to get the order right 3 week in a row , tells me that this splitting the breast is more profitable than giving you the pieces you request I use to eat KFC more than once a week it's become less and less , 3 week in row same let down I won't be visiting them in any hurry. . Guys if you read , it's probably because you are unhappy with KFC , people should stand together against this profit over value system , maybe then they will take the customer more serious and stop cutting corners in the name of profit , maybe then they actually train staff to give you the pieces you ask for ... Please share this post and if you are unhappy with KFC Please post complaints and let's make sure they hear us as Customers ... We deserve a quality meal with the pieces we pay for which are ADVERTISED .. sad that the advertising is always better than the meal you receive OVER PROMISE UNDER DELIVER I have friends that live abroad in America and UK and they sent me photos of the meals they receive and it's shocking how we get taken for a ride here .. and I'm not sure if it's the franchise , or KFC South Africa being typical ****** .. that's right I said ****** because you robbing the customer of service of value of quality !! Shame on you Don't support KFC that give poor quality and bad service and can't get your order right .. go somewhere else , try somewhere else , support a local franchise I won't be buying KFC for a while ! It's a sad situation
0 replies
15 months ago
Hungry Lion N1 City - Overpriced Disgusting Meals
Complaint Hungry Lion N1 City (Order #4875) So as can be seen by my other posts I was dissatisfied with KFC and now decided to try Hungry Lion N1 City and let me say that this is by far the worst Meal I have had in a very very long time So today i am writing to express my dissatisfaction with my recent purchase from Hungry Lion N1 City. Below are the details of my order: Order Number: 4875 Date: 05 January 2025 Time: 13:54 Employee: 8781760 I purchased the 4 x FOMO for ONE meals, expecting a satisfying meal as advertised. However, the experience was far from satisfactory for the following reasons: 1. Misleading Advertising: The meals, as presented in your adverti*****ts, appear generous and appealing. However, the portions we received were shockingly small and did not resemble the advertised product at all, Each meal consisted of a drumstick and a wing split into two, which was very disappointing since they were the size of ***eon portions 2. False Promise on Meal Customization: When placing the order, I specifically asked if the meals could include chicken breasts instead of drumsticks. The cashier assured me this was possible, but the request was not honored and instead for Sunday lunch we had these miserable portions of a tiny drumstick and split in half wings with the 6 chips they could provide , none of which tasted good. 3. Poor Quality of Food: The chicken was tasteless and lacked freshness. The chips were cold, stale, and served in a measly portion and I literally could have played hide n seek while this food labelled as a "meal" rattled around the box 4. Overpriced and Poor Value for Money: I spent R195.00 for 4 meals that barely fed my family. For nearly R50 per meal, I would have expected a satisfying portion, hot food, and decent quality. Unfortunately, this meal was overpriced and severely lacking and to say Hungry Lion is daylight ******* is a compliment, I'm disgusted by the portion vs price !!! 5. Disappointment in Service and Standards: Your brand name and advertising raise expectations for quality and value, but this experience failed to deliver on either front of the lion arrived Hungry he certainly would leave hungry .. jokes aside Comparison to Competitors: For the same price, KFC’s Streetwise 2 meal provides much better value and quality. Even when I’ve had issues with KFC in the past, they’ve always addressed my concerns promptly and adequately. Sadly, Hungry Lion fell short in every regard and I rate Hungry Lion 1 / 10 because they sure can serve these embarrassing meals in a hurry , perhaps why everything was cold and old and stale Recommendation: It would have been better to purchase a whole roast chicken from Checkers for R89.00, which would have been more filling and enjoyable than what I received from Hungry Lion, alternative options is rather visit one of the other food establishments "Not KFC N1 City" because they just as bad .. Or just buy an entire frozen chicken @62.90 and cook it yourself because to spend R200.00 on 4 drumsticks and 4 half wings is a joke !! Especially when the portions are mingey. I strongly urge you to: 1. Review your advertising and portion sizes to ensure they align with what customers receive and maybe atop ripping customer off because you can't justify 4 drumsticks and half wings at the exorbitant cost of R200.00 I'm very sorry !! And the meal on the advertising looks so nice and big until you get these little ****ty portions !! 2. Train your staff to manage customer expectations and fulfill requests accurately, that they better explain the meal and if there is no breath option to say so , because nothing worse than getting home and expecting a great and finding little silly cold tasteless drumsticks 3. Improve the quality of your food so that it meets basic standards of freshness, taste, and value because what I received today was nothing short of disgusting and disappointing , I certainly wouldn't be buying Hungry Lion food again .. This experience has left me highly disappointed and feeling dissatisfaction, and I will not be supporting Hungry Lion in the future. I hope you take this feedback seriously and make the necessary changes to avoid losing more customers , because I'm the customer that will tell 50 other people this story of the Hungry Lion visit.. Like I said before any lion that arrives at your establishment will leave hungry ...
280 replies
Review Distribution
5 Star
5 (26.31578947368421%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (73.6842105263158%)