SS
Semeneke S
Active since Oct 2024
6
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0
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Reviews
6 reviews2 months ago
Vodacom contracts are ****s
👏🏿👏🏿 And Vodacom has done it again. Another contract that was upgraded incorrectly and this time I decided not to do it online but went into the store but still it was upgraded incorrectly. I swear y'all do this on purpose just to take our money. I want all my money back and the correct thing I asked for. Who wants airtime and data at the same time in 2026. If this is not fixed soon I swear. What is the point of an upgrade if the old contract or conditions are still in play, why am I paying 2 contracts at the same time for the same thing🤷🏿♀️ what is this?😡😡😡😡😡
106 replies
6 months ago
STOP CALLING ME!
Budget please stop calling me. I only asked for one mere property insurance quote. If I wanted to finalise my quote, I would've done that. My brain works and I know how to make my own decisions. STOP CALLING ME!
159 replies
7 months ago
Useless company
I was forced into taking this useless medical aid by my employer. The stupid app has never opened once. Everyday I reset password but the same password I just reset is still incorrect. I hate momentum with all my heart and I don't even understand why I have to put up with all this *******. Fix your useless app or give me a website I can work from... You deserve -100 starts
53 replies
8 months ago
Worst rental company ever. stay away
This is the worse rental company ever. They made me hate renting. My exit inspection went great and I was complemented on keeping the apartment in great condition then suddenly I am being charged for things I was living with. Their walls had moisture and looked like they were painted while still wet. I didn't mind that. I'm not a fussy tenant. I lived with those walls exactly like that. Then when they got a tenant who was in construction and told them they needed to paint the walls properly they come and charge me for that. I wish your company collapses for the horrible treatment you have given me.
0 replies
13 months ago
Worst customer service ever
Seems like this is the only way Vodacom will address my issues. I reported my connectivity issues last stating that my route which l pay for monthly has very bad connection. They escalated my matter to technicians and even today I still haven't heard back. Mind you I work from home and I use this router. I had to take an Uber to the office from Wednesday until Friday last which which Vodacom won't compensate me for. I shouldn't have to struggle like this when I'm paying you real money and you even have the nerve to increase from 1st April. I work from home and write minutes from teams recordings, the recordings don't even open. YouTube, Disney+, prime, and Netflix don't work on my smart TV. The internet is super slow on my phone but I'm supposed to be paying Vodacom at the end of the month. Take care of your customers and resolve my issue. Or else you will not see a payment from me at the end of the month. Can't be paying for things I didn't use.
106 replies
19 months ago
Vodacom is useless
On 11 Seo 2024 I upgraded one of my contracts with Vodacom. I waited for the end of the month for the new payment and data only to find that they upgraded the wrong number that wasn't even up for an upgrade. I have multiple contracts with Vodacom. The number they upgraded is my home router which I use because I work from home. I called them on 01-Oct-2024 and they told me they will reverse the upgrade and make the update to the correct number and they said they will escalate my issue because it wasn't even my fault. I only had 15GB to work with. Nothing happened. The morning of 02-Oct-2024 I was left with 3GB. I called again and the first agent said she will get the manager to call me, I refused to let her hang up on me because she was gonna hang up and continue working while i couldn't work. I spoke to the manager who said she will fix it and call in an hour. She offered data on my phone contract SIM while they try to reverse the router upgrade. I was okay with that. I gave her the number to call me on and she lost it and kept calling the data SIM. Never even occured to try other numbers on the system. I called again and the agents I got kept hanging up on me because it was to 17:00 and they wanted to knock off. Luckily I got one agent who got me in touch with the manager and she gave me her personal number. I have waited over and hour for the data to be allocated. At this point I'm fuming because I can't even watch TV because I have a smart TV. They didn't even bother to give me a discount after all the mental distress they have caused me. I could understand if this was my fault, it was not my freakin fault and the way they handled this situation is just upsetting. I'm going to cancel all these contracts and I won't pay for the remaining months. That's what you get for your horrible service😡😡😡😡😡😡😡
212 replies
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1 Star
6 (100%)