Active since Oct 2024
This is a **** organization. There was a Dino World festival scheduled for the 14 -16 November in Port Elizabeth. I bought the group of 8 ticket to celebrate my sons second birthday on 15 November at the festival. On the 5th of November I received an email stating the event was postponed and if we cannot attend the future dates, we should send an email with our details to talia@dinoworldmzansi.com to request a refund. On the 7th of November, I sent an email requesting a refund. I had my name, surname, banking details and also attached the ticket to request for the refund. I got an email back requesting I send my name, surname, banking details and ticket number. I sent another emailing stating " my previous email literally has all the information you are requesting. I even attached the ticket itself" I have since not gotten any other response to my daily emails to them asking for my money back. Now I saw on Facebook that the event dates were changed to 13-15 November 2026. My child's birthday is this Saturday and I still haven't received my money back so I can make alternative arrangements. Do not support this **** organization, they will ***** your money and ignore you.
I am soo annoyed with the service at this shop. I bought online 9 kids tracksuits to the amount of R880 and paid cash. I was told they do not have everything in stock so they will send what they have and refund the balance. I placed this order on May 22 2025. I received 6 tracksuits to the value of R630 on 30 May and have yet to receive the balance. I have called multiple times and keep getting told they will process my refund and its now 09 June 2025 and i still have not received my money. I have a mind to take all these clothes which have not used yet to the Greenacres branch of this store return them and demand my whole R880 back. I am sick of running after these people for my money
They are terrible now. My service has been switched off days before my payment date and im told my account is overdue when we havent even finished my month of service. I have been calling none stop and get directed to all these people who sound like their in India and i still have no service on my sim cards or at home on my 5G router. This used to be such a good service but im now rethinking my subscription
I got the uncapped data package for R430 a month. I bought the service on 26 August 2024 and paid R490 something for pro rata and for the month of September. I received the router on 06- September and had to wait another 24 hours for it to activate. On the 27th of September the internet was soo slow it wasn't working. I had to buy a booster on an uncapped service. Now today 03/10/2024 I received a bill saying I must pay R1244.71. Bill break down is R335.74 for MTN home pro mtn (pro-rata) + R373.04 for MTN home Pro MTM+ R430 Month to Month fee. These extra costs were never disclosed when I was getting this service. These people are ****ming people and I do not recommend this service to anyone, not even my worst enemy. The internet sucks and they blind side with these extra costs
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