Active since Dec 2010
Makro Alberton online department and branch manager are the worst. Ordered on the 13th of November 2025 nothing has been delivered and when you call both department don't answer their phone, no follow up and feedback given . I rate them zero for bad online service
My name is Anna Kwinda, I took out a policy with sfs style funeral in Diepkloof Soweto policy number sty-14596. When I took out the cover I was told I could cover all my extended members who reside in Lesotho and the policy will payout. Now my mother has passed on and they refuse to pay, I've submitted all required documents that they requested and now I'm told they don't cover people from outside the country. When the the MD jeff was contacted by my family member to assist , he was rude and dismissive and told us the policy holder must come talk to him even after being told the policy holder was in Lesotho for the burial of her mother and awaiting the payout since she submitted all required documents before she left. He didn't even care about that. Could you kindly assist in this matter
I would like to appreciate Mpho from the accounts Dept at Net 99, he was friendly and great he gave me an excellent service. Helped with my query promptly and I was connected and my account activated less than 20min. Thank you Mpho