SG
Shanel G
Active since Oct 2024
2
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Reviews
2 reviews17 months ago
Disappointed
Extremely disappointing experience with lab 24 Mt Edgecombe branch. The lady Melanie called me to follow up with a query and was so rude and abrupt on the call. I asked her to be kind on the call when dealing with me or any other patient. She screams and shouts. Such poor telephone ethics. The nurse was amazing, but the admin lady really poor service.
56 replies
18 months ago
Telkom Chatsworth, Appalling Customer Service
My mother went into the Chatsworth Telkom store this Friday the 11th of October. Her experience was extremely shocking. The consultants refused to assist her and were rude and abrupt towards her. The name of the consultant was Rose, a young white lady.I called in to speak to the store manager and was told he was off and the supervisor as well. The lady at the store refused to give me the store manager's (Xolani) cell phone number, mind you she was also rude to me. This staff at the store urgently need to go in for customer service training because their service is extremely poor.
0 replies
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