Active since Oct 2024
I am writing to express my frustration with Compeg Property Management regarding their handling of my property at Greenacres, Turfontein West. Unfortunately, my experience has been far from satisfactory. It appears that Compeg is not committed to resolving issues, as I have not received responses to my emails. I have been billed for amounts I have already paid, and I am now facing interest charges on these amounts, while Compeg is simultaneously earning interest on the same funds sitting in their account. The portfolio manager mentioned that they have hundreds, if not thousands, of unallocated deposits due to everyone paying into the same account. This situation is simply unacceptable. If Compeg genuinely wanted to assist, they could easily communicate with their banking partners to obtain depositor details, which would allow them to allocate the paid amounts correctly. Instead they insist that I provide confirmation of deposit which I no longer possess, although the caretaker and Trustees had sight at one point of the deposit slips and were satisfied that payment was made. I would appreciate any assistance in addressing this matter through HelloPeter. Thank you for your attention to this issue.
Jet Store is ignoring my request to close my account since 15 July 2023. Instead, I am continuously being billed and asked to pay arrears so account can be closed. Once I pay I am billed again and asked to pay the arrears. I have done this twice already and have just received another billing for October 2024. Surely this is ********!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1