Active since Oct 2024
After lots of struggle with fibre installation and having being sent up and down by so many consultants from both evotel and RSAWEB.... I finally was assisted by Marita who went the extra mile and ensured that I get help... she not only promised but she delivered. Before end of day technician were at my house verifying that indeed installation will happen
I have requested for a router from them. I communicated with the company and they advised me of their process.. I then asked if they have coverage in the area where I live and this was done even before I made any payment required.. I was advised that there is coverage after providing my address. I then proceeded to make the payment... then I was advised a router will be sent and upon receiving the router then installation will be made I received a router on the 8th. Now when I request installation I am told that my address is not reflecting on billing and this will take 3 weeks to solve How is it that I am now told that my address doesn't reflect when I asked before making any payments about address and coverage
I have been contacted by Vodacom saying I owe them..... I have never had any Vodacom product in my entire life...