KN
Khiwelihle N
Active since Oct 2024
2
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Reviews
2 reviews18 months ago
Exemplary conduct
I write my review overwhelmed by gratitude to FTI Attorney,particularly Lerato Tsotsjo who showcase a quick thinking and excellent problem skill to resolve the impasse I had when I discovered that the amount to settle the account had since accumulated some charges and as a result exceeded what I was having in my bank she escalated the issue to the high enchelon and negotiated a discount which subsequently expedited the settlement. Lerato Tsotsjo professionalism and efficiency was impeccable and consistent,she provided her assistant even after I have settled the accounts at a time I needed a paid up letter and one agent I couldn't name failed to assist me let alone to listen to me,however Lerato went beyond my excpectation,she furnish me with the letter without any delay and deta what I have to do with that letter going forward,such dedication and passionate response hasn't gone unnoticed. Thank you once again Kind regard Khiwelihle Nkosi
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18 months ago
Exceptional services
I write my review overwhelmed by gratitude to Fourie and Truter Incorporate,particularly Lerato Tsotsjo whose professionalism and efficiency was impeccable and consistent,she provided her assistant even after having settled the accounts at a time I needed a paid up letter and one agent I couldn't name failed to assist let alone listen to me. Lerato showcase a quick and excellent problem skill come to resolve the impasse I had,it was for the second time though that Lerato went beyond my excpectation as she did when I the amount to settle the account were exceeding what I was having in my bank she negotiated for me a discount which expedited the settlement. Thank you
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5 Star
2 (100%)
4 Star
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3 Star
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1 Star
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