AA
Annishia A
Active since Oct 2024
6
Reviews
0
Industries
Reviews
6 reviews8 months ago
Complain on discount advertsment
The staff at Freshstop Kuilsriver/Highbury was very unhelpful and ********
53 replies
18 months ago
Pending query/ POOR TURN AROUNRD TIME
Since my review I posted on 18 Oct 2024 at 09:54 am, Bonitas still has not contacted me. They said they will investigate but how long does this investigation take? My query is now pending for 8 days now.
159 replies
18 months ago
POOR TURN AROUNRD TIME
This is definitely not the first time Bonitas has done this to me. I am VERY DISSIPOINTED in their turn around time when responding to mail queries. You cannot call them either because it will take you up to 10 min before you go through to a consultant. I send an email on 14 Oct 2024. In seconds I received a Bonitas automatic response with a claim reference nr. on 17 Oct 2024, Bonitas send me a "Voice of the customer" mail, claiming that on 14 October 2024, Whafeeq Thesen rep**** to my email which I cannot find in my mailbox. So now, they want me to rate a service that I have not received...? Can someone from Bonitas (Boncap) please contact me URGENTLY.
159 replies
21 months ago
I was assit by Roxanne Graham, to update my married surname details
I was assit by Roxanne Graham, to update my married surname details. She deserves 5 stars ⭐⭐⭐⭐⭐for her efficient, and friendly service. Big Thanks! 👏🏽
53 replies
21 months ago
I called to update my banking details and Chrysanthea at Platinum Life assist me
I called to update my banking details and Chrysanthea at Platinum Life assist me. She deserves 5 stars ⭐⭐⭐⭐⭐for her efficient, and friendly service. Big Thanks! 👏🏽
56 replies
38 months ago
No PROMPT Communication
Platinum Life has really disappointed me :-( I requested a call back a week ago, but no one has called me back yet. The company is very quick to call when selling their product and to take your money but when we as clients need help, Platinum Life is not very prompt!
53 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)