NC
Nico C
Active since Oct 2024
6
Reviews
0
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Reviews
6 reviews1 month ago
Worst insurance
Absa could not send out an assesor or get a quoye for our car although when making contact they falsely said the spoke to Salome the panel beater for s quote and photo' s, the panel beater confirmed that no instructions where given to do a quote or send photos to absa. After 2 weeks we went and fetcu our car and made our own arrangements to fix the car. Then i went and reverse my payment for absa ensurance because they are the worst ensurance company you could ever have joined. Even 2 yeard ago we put in a claim for a fridge that did not work after eskom power keep on goung on and of, absa send out an assesor 2 weeks after we put in the complaint. The assesor did not open the fridge, just walk around it, wrote something on a paper and left, after numerous calls a week later he sent a mail and said it us wear and tare, no claim. Now it is us again with this insrance, but what is funny, i reverse my payment friday, and saturday i received a letter from Absa, my payment has colapse and my insurance has been cancelled. They just there to take yoy money.
1 reply
1 month ago
ABSA BAD SERVICE
Rita Cochrane <ritacochrane68@gmail.com> 12:37 PM (1 hour ago) to alerts, Promise, Nico hi Promise According to your call yesterday you said that the panel beating workshop (mechanic) must compile a quote with photos and send it to the assessor. According to the people at RARC Roodepoort Accident Repair centre they are not allowed to touch the vehicle. They also did not receive confirmation from absa to do any quotes on repairs. Nothing has been done on the vehicle as yet. We are requesting a release form from Absa to remove the vehicle and take the vehicle to our own RSC approved workshop for assessment and will send Absa the quote. As you agreed with us, we can do it when you spoke to my husband yesterday. We will also escalate this matter to the ombudsman. We will also not be liable for any tow in cost or storage cost for the time the vehicle was at the premises of RARC - Roodepoort 2881 Albertina Sisulu road. Our Claim nr. 5909214. And the Complaint Reference number C-68015037
2 replies
1 month ago
Absa Idirect insurance is useless
Worse ever insurance company, we hit a pothole on the 25th April. Absa emergency service towed us in, that is where the service stopped. We received the claim nr in tuesday 28 April, till date no assesor or any feedback from absa, you phone them and hold on for 10 min then they cut the line. Then phone again and same thing. When eventually get through to them they just say they waiting for assesor to assess. They towed the vechile to RRC who is an assessor but they not allowed to assess the vehiclw, they said absa said they will send their iwn assesor. Absa consultant ssid it can take upto 15 days for claim to be sorted. I do not havevthat time. Will contact the ombudsman.
1 reply
7 months ago
Good Estate Agent
I just want to share my experience i had with Renette Hiepner from Era Real Estate Agency. She is professional, helpful and keep us updated the whole time. I just want to say thank you for her updates and feedback.
0 replies
8 months ago
Excellent Service an Friendly helpful staff.
We just wWe took our Mercedes-Benz B220 for a service at DrivePlus Fourways. The staff were friendly and professional, and Sonia kept us updated throughout the process. They performed a major service on our car, but in addition to that, they thoroughly inspected the vehicle to identify anything else that required attention. They informed us of what needed to be addressed immediately, as well as potential issues that could arise in the future. Thank you, DrivePlus, for your excellent service. With appreciation, Nico and Rita Cochraneant to say thank for the most
0 replies
18 months ago
Fridge claim not approved after Eskom Power Search
Good day I have put a claim through for my fridge on the 9th December after we had an on and off power continuously by Eskom on the 7th. On the 7th December @11H49 the power went off and on and off again and came on and went off and on again for the whole day, On our community group for Farmall/Chartwell farms and plots the power outage was reported to Eskom with case 888550150. My mother was home and she phoned us to let us know that the power was off. When we returned home that evening @ 23H45 we received a note at the door from my mother as she was sleeping letting us know that the fridge/freezer is not working. We unplugged it and plugged it in again but it was warm and did not work. I reported it to Absa Idirect on monday the 9th December of which they informed me that an assessor will come out to inspect the fridge/freezer. On the 10th Paragon Technologies came out, we were not home but my mother opened for them. They fiddled underneath the fridge and put a tester on to test for power and left a Collection Note that they signed on our table. I phoned absa the next morning on the 11th to find out what was happening and they said they are waiting for the assessor's report. I mailed them the next day again but no answer, on Saturday I mailed absa directly again but no reply. The assessor mailed us on the 16th December to let us know that they sent Absa idirect the report and that they will be in contact with us. On the 17th I emailed Absa again and got no answer. I then phoned them to find out about my claim, the lady assisted me said she is going to put me on hold to check the report, and after a long time she came back and said that Absa will not pay out my claim and that the damage on the fridge is due to wear and tare, i request another assessor because i can not believe that a fridge is working perfectly upto the power surge and after that they claim it is wear and tare. According to Absa email it stated that Rifilwe is assigned to my case and will be in contact through every step of the way. Rifilwe never contacted me or emailed me with any process or information on the claim. I had to phone call the time, when i spoke to her on Thursday the 12th and ask her if she had heard anything from the assessor she said no and them while i was on the line she typed them and email and said that whe will follow up @ 14h00 again and then email me to give me update, of which she never did. Please see attached screenshots of the community group for our small holding 16B Watercombe Street and also photos of the fridge/freezer,
1 reply
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