Active since Oct 2024
Thank you to fnb for notifying of a debit order tgat went of my account which i did not approve. Money was retuned to my account
I just want to share my experience i had with Renette Hiepner from Era Real Estate Agency. She is professional, helpful and keep us updated the whole time. I just want to say thank you for her updates and feedback.
We just wWe took our Mercedes-Benz B220 for a service at DrivePlus Fourways. The staff were friendly and professional, and Sonia kept us updated throughout the process. They performed a major service on our car, but in addition to that, they thoroughly inspected the vehicle to identify anything else that required attention. They informed us of what needed to be addressed immediately, as well as potential issues that could arise in the future. Thank you, DrivePlus, for your excellent service. With appreciation, Nico and Rita Cochraneant to say thank for the most
Good day I have put a claim through for my fridge on the 9th December after we had an on and off power continuously by Eskom on the 7th. On the 7th December @11H49 the power went off and on and off again and came on and went off and on again for the whole day, On our community group for Farmall/Chartwell farms and plots the power outage was reported to Eskom with case 888550150. My mother was home and she phoned us to let us know that the power was off. When we returned home that evening @ 23H45 we received a note at the door from my mother as she was sleeping letting us know that the fridge/freezer is not working. We unplugged it and plugged it in again but it was warm and did not work. I reported it to Absa Idirect on monday the 9th December of which they informed me that an assessor will come out to inspect the fridge/freezer. On the 10th Paragon Technologies came out, we were not home but my mother opened for them. They fiddled underneath the fridge and put a tester on to test for power and left a Collection Note that they signed on our table. I phoned absa the next morning on the 11th to find out what was happening and they said they are waiting for the assessor's report. I mailed them the next day again but no answer, on Saturday I mailed absa directly again but no reply. The assessor mailed us on the 16th December to let us know that they sent Absa idirect the report and that they will be in contact with us. On the 17th I emailed Absa again and got no answer. I then phoned them to find out about my claim, the lady assisted me said she is going to put me on hold to check the report, and after a long time she came back and said that Absa will not pay out my claim and that the damage on the fridge is due to wear and tare, i request another assessor because i can not believe that a fridge is working perfectly upto the power surge and after that they claim it is wear and tare. According to Absa email it stated that Rifilwe is assigned to my case and will be in contact through every step of the way. Rifilwe never contacted me or emailed me with any process or information on the claim. I had to phone call the time, when i spoke to her on Thursday the 12th and ask her if she had heard anything from the assessor she said no and them while i was on the line she typed them and email and said that whe will follow up @ 14h00 again and then email me to give me update, of which she never did. Please see attached screenshots of the community group for our small holding 16B Watercombe Street and also photos of the fridge/freezer,
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