PS
Prince S
Active since Oct 2024
3
Reviews
0
Industries
Reviews
3 reviews11 months ago
Formal Complaint and Refund Request for Misleading Purchase
I am writing to formally express my deep dissatisfaction with a recent purchase I made through your portal. The notes I purchased were completely mislabeled and irrelevant to the subject they claimed to cover. This is a clear case of misrepresentation. Additionally, the seller stated that files should not be downloaded, yet your portal's design makes it impossible to even view the file without downloading it first. This contradiction is highly misleading and puts the buyer at a disadvantage. I was left with no choice but to download the file, only to discover it was not what was advertised. Now, I am being denied a refund on the grounds that the file was downloaded — which, as explained, was necessary to even access it. This is entirely unfair. Furthermore, I find it troubling that your portal allows such materials to be sold without any verification of their quality or accuracy. This lack of oversight severely undermines buyer trust and raises questions about your platform's integrity. I am therefore requesting a full refund. I believe it is your responsibility as the platform provider to ensure that products sold through your site meet basic standards of accuracy and relevance. I look forward to your prompt resolution of this matter.
0 replies
18 months ago
Misled and Ignored: My Nightmare Claim Process with ABSA INSURANCE
I'm beyond frustrated with my experience since joining this insurance. I had an unfortunate incident shortly after signing up, and processing my claim has been nothing short of a nightmare. When I explained what the consultant told me when I joined, Michelle Saunders flat-out informed me that what I was told was a lie. I requested the call recording, as their automated response promised it could be provided upon request, but it's been over 72 hours, and I've still received nothing. Yesterday, I got a notification saying my claim was approved, but when I asked about the criteria for the payout, Michelle went silent—no response whatsoever. Since this was my first claim, I decided to accept the voucher option. But when I called to activate the claim card, I was told the voucher had been canceled and to contact my insurance. This whole process has been nothing but stress and dead ends. It's beyond frustrating to feel ignored and deceived, especially when I was promised something entirely different when I signed up.
53 replies
18 months ago
Terrible Service and No Follow-Through
I’ve been trying to log a claim for three days now, and it’s been a complete nightmare! Every time I call, I’m stuck on hold for so long that I’m forced to hang up. I’ve requested callbacks multiple times, but not a single one has happened! All I’ve gotten are useless reference numbers—no real help at all. This is beyond frustrating!
106 replies
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1 Star
3 (100%)