S
Shanie
Active since Oct 2024
3
Reviews
0
Industries
Reviews
3 reviews15 months ago
Terrible customer service
I previously removed my review because I wanted to give them the benefit of the doubt but I have never in my life received such service. I sent a still sealed watch band back to exchange within 2 days and they advised they will check it and once checked do the exchange. Everytime I follow up they send me the tracking number for the initial parcel delivery saying it was delivered and to sort it out with the courier. I have to this day not received my exchange and it has now been almost a month (Since 7 Dec). No contact number no assistance via mail. They just either do not bother to read your mail trail or are just simply not cut out to do their job. I would give 0 if I could.
0 replies
17 months ago
False Advertising
By the look of things selling "out of stock" items and falsely advertising 1-2 day delivery is a regular thing with them and then after telling you its sold out still keep the items online showing stock. Only after complaining they let me know there is no stock, So much for customer service. Wonder if they are aware of how ******* false advertising is in terms of the CPA act. This will be my second watch from them but surely the last. Order 22884
56 replies
18 months ago
Received excellent a...
Received excellent and friendly service.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)