Syvienne M

Active since Nov 2024

Reviews

Industries

Reviews

9 reviews

3 months ago

Poor service at Mvia Insurance company

They have not paid for the service of my car which I booked in for service at Mercedes Benz Dealers Constantia Kloof in Johannesburg on the 23 April to date, giving fictitious reasons for non payment!

1 reply

Netflix

3 months ago

Immediate Cancellation of Netflix on my DSTV account

I have cancelled this account on the 27th February and instead they emailed me to say it will end on the 17th April I don't know why because I never requested signed up with Netflix to add their account on my DSTV account. I don't want anything to do with Netflix, they're imposing themselves on me and this is annoying!

0 replies

DStv (MultiChoice)

3 months ago

Netflix subscription still on my DSTV account

I requested them to cancel Netflix on my DSTV account and as fast as I understand it was done but now, today I'm told that my Netflix account is still open until 17th April and there's a premium due by me . I called MultiChoice to cancel Netflix on the 27th of February. I am sick and tired of this back and forth thing on my account!

0 replies

DStv (MultiChoice)

4 months ago

Failure to Cancel Netflix on my account

MultiChoice doesn't cancel the Netflix subscription on my account despite my numerous requests to do so instead they continue to bill me!

0 replies

MVIA INSURE

9 months ago

Loretta gave me a very clear convincing reasons why my car is not due for service at this point in time and she further advised me when the next service would be approved

Loretta gave me a very clear convincing reasons why my car is not due for service at this point in time and she further advised me when the next service would be approved. My interaction with her was pleasant and helpful, she's friendly and gave me the impression that she knows and loves her work!

1 reply

MVIA INSURE

10 months ago

No complaints so far

No complaints so far. My interaction with them is satisfactory. They've not serviced my car yet. Thanks

1 reply

MVIA INSURE

11 months ago

Sipokazi was able to give me excellent and kind service and advice on my concern regarding my plan

Sipokazi was able to give me excellent and kind service and advice on my concern regarding my plan. She displayed knowledge of her work!

1 reply

Good Fellas

18 months ago

Shandre was nice and...

Shandre was nice and our conversation was smooth and easy and my concern was addressed

0 replies

DStv (MultiChoice)

21 months ago

MultiChoice poor accounts management

Dissatisfaction with MultiChoice service delivery. Since August 2024 my viewing has been blocked and unblocked for no error of my own making. My account is up-to-date. They make many unexplained errors like debiting my account more than the required subscription. They add packages unknown to me and demand payment before they reconnect which I have on numerous occasions refused to do. After long explanations they connect my viewing again and disconnect again the following day! This has been going on since the end of August. It's worse now because it's happening on a daily basis. I'm tired of calling them because it takes a lot of my airtime as their calls are not free and they can't call you back. I've sent them emails in October asking them to rectify the errors on my account but nothing has been done. There's no difference whether you speak to a junior agent or their Supervisors the problem will not be permanently resolved. I don't know what to do, I'm tired of calling them. Please assist me with this matter. I've been a customer of DSTV since 1992 , conducting my account well,I never experienced the magnitude of problems with them until recently. They overcharge me and even add packages I don't know of, I'm tired of explaining myself to them. This is taking a toll on my health as every morning I wake up depressed about this blocking and unblocking of my viewing. Please intervene on my behalf! Thanks

2 replies

Review Distribution

5 Star

2 (22.2%)

4 Star

1 (11.1%)

3 Star

1 (11.1%)

2 Star

2 (22.2%)

1 Star

3 (33.3%)

Syvienne M

Reviews

Poor service at Mvia Insurance company

Immediate Cancellation of Netflix on my DSTV account

Netflix subscription still on my DSTV account

Failure to Cancel Netflix on my account

Loretta gave me a very clear convincing reasons why my car is not due for service at this point in time and she further advised me when the next service would be approved

No complaints so far

Sipokazi was able to give me excellent and kind service and advice on my concern regarding my plan

Shandre was nice and...

MultiChoice poor accounts management

Review Distribution

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