LM
Larina M
Active since Jul 2011
2
Reviews
0
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Reviews
2 reviews80 months ago
Vodacom bad service
I'm not sure I should bother, after seeing all the bad reviews on Hello Peter. I have ordered a new phone from Vodacom in Benoni. For the past three weeks I have phoned them twice a week, the mandatory (we will phone you when the phone arrives) did not happen, and all I'm being told is sorry the phone has not arrived yet. Today I was told to contact head office maybe they will do something about it, our manager here is not going to do anything. Such a pity we pay to get such bad service.
210 replies
88 months ago
Gearbox Exchange Centre Benoni
Be very very careful when going to gearbox exchange centre in Kempston Avenue Benoni. We took our bakkie there for a strip and quote on the gearbox. Got a call back from Tony the owner to say the vehicle was ready and the bill is R4400.00. When we queried as to why so much for a strip and quote, he told us, "sorry, he went to the doctor and when he got back his guys had done a full service on the gearbox, repaired the clutch and diff". Now we are expected to pay for something we did not ask for or authorise. He has our vehicle and in order to get it back, we have to pay. It has been my experience in business practice that when a company or workers in that company make an error, or cause damage, it is the company that picks up the bill, not the customer. This is very sad coming from a business that we have delt with for many many years, but wil never again.
0 replies
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