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Active since Dec 2024
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4 reviews4 months ago
Gugu charged me and did not deliver the food via uber eats or in person when I came in
Gugu, the manager, is rude and refused to aid when I ordered an uber eats and they did not have stock. I was charged for the order and Gugu refused to look at the message I showed her after having to drive in because they won’t answer the phone, she refused to give me a refund, she refused to give me a menu so I can order something in replacement for what I’ve paid for, and she refused to acknowledge my issue. When I asked if there’s another manager I can speak to about the issue she called me a dumb@ss. I reported the issue and the owner said they would contact me regarding the issue but nothing has happened and as Gugu is still there everyday I don’t really want to go to that outlet at all.
0 replies
4 months ago
Rude staff
Lady answered the phone. I asked her a simple question. She said she doesn’t understand despite me asking four times. Speaking plainly and clearly and without any attitude, she sighs and mutters and talks over me and repeats what I’m saying without simply answering me. Then. She hangs up on me …. Still has not answered my question mind you …. Absolutely rude and ***********. PostNet is far too overpriced to have such poor service in addition.
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16 months ago
Terrible!!!!!
Absolutely terrible!!! Staff is SO rude!!!! I asked if I may enter with my dog and I was told “I’m more than welcome. It’s a dog friendly establishment” only to be snapped at by a member of staff (Ingrid) that I must watch out !!! Because they have a cat???? The food is below average. Too costly. And portions are small!!!
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17 months ago
Security must keep their hands to themselves!!!!
The mall has adverts all over that says they encourage you to bring your dog they are welcome. Usually I leave me dog at home but since they said bring him!!!! I have a tiny little Pom puppy and he was in the wagon. When I got to Woolworths (the advert is right by the door!!!!) the security guard grabbed my wagon and pulled my dog around telling me to get out and treated me like a ********!! I asked him to come and look at the advert. He said no he will not look. I must GET OUT. Keep your hands to yourself!!!!! Speak kindly and explain that even though it is not written ANYWHERE but this is the protocol. I was so shocked!!!! I will NEVER go back to Irene mall ever again. I have heard multiple complaints about the security and I called Irene mall management and they won’t do anything about it!!!! They say it’s not their problem because the security is a different company??? But it’s happening at your mall????!!!!
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Review Distribution
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1 Star
4 (100%)