MA
Mugg And Bean in irene mall
Unclaimed Business
MA
Mugg And Bean in irene mall
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Mugg And Bean in irene mall
Mugg And Bean in irene mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Mugg And Bean in irene mall across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLV
L V
1 reviews | Active since Jan 2020
21 Dec 2025, 10:52
Gugu charged me and did not deliver the food via uber eats or in person when I came in
Gugu, the manager, is rude and refused to aid when I ordered an uber eats and they did not have stock. I was charged for the order and Gugu refused to look at the message I showed her after having to drive in because they won’t answer the phone, she refused to give me a refund, she refused to give me a menu so I can order something in replacement for what I’ve paid for, and she refused to acknowledge my issue. When I asked if there’s another manager I can speak to about the issue she called me a dumb@ss. I reported the issue and the owner said they would contact me regarding the issue but nothing has happened and as Gugu is still there everyday I don’t really want to go to that outlet at all.
Helpful (0)
|Replies (0)LV
L V
1 reviews | Active since Jan 2020
21 Dec 2025, 10:52
Gugu charged me and did not deliver the food via uber eats or in person when I came in
Gugu, the manager, is rude and refused to aid when I ordered an uber eats and they did not have stock. I was charged for the order and Gugu refused to look at the message I showed her after having to drive in because they won’t answer the phone, she refused to give me a refund, she refused to give me a menu so I can order something in replacement for what I’ve paid for, and she refused to acknowledge my issue. When I asked if there’s another manager I can speak to about the issue she called me a dumb@ss. I reported the issue and the owner said they would contact me regarding the issue but nothing has happened and as Gugu is still there everyday I don’t really want to go to that outlet at all.
0
Replies (0)DT
Dee T
1 reviews | Active since Jan 2020
18 Aug 2023, 13:06
Complaint about food they delivered to me
So I complaint on their page couple of hours later they remove my comment....... So I ordered lunch via MrD. The tast was perfect but the desert which was a chocolate cake was not fresh it was old especially the sponge part. Instead of responding or even apologize just delete comment from page..how disappointing 😞
Helpful (0)
|Replies (0)DT
Dee T
1 reviews | Active since Jan 2020
18 Aug 2023, 13:06
Complaint about food they delivered to me
So I complaint on their page couple of hours later they remove my comment....... So I ordered lunch via MrD. The tast was perfect but the desert which was a chocolate cake was not fresh it was old especially the sponge part. Instead of responding or even apologize just delete comment from page..how disappointing 😞
0
Replies (0)