PI
PostNet Irene
Unclaimed Business
PI
PostNet Irene
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About PostNet Irene
PostNet Irene has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked PostNet Irene across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLN
Lydia N
1 reviews | Active since Jan 2020
10 Feb 2026, 13:19
Poor service received at Postnet Southdowns
I went to Postnet Southdowns to certify documents and when I got there I greeted everyone but one of the staff gave me a cold response, she was darker in complexion wearing glasses. I then told her I would line to get my documents certified and I have copies, she told me I can’t I have to make copies in store. So I further said I will pay full amount even though I have copies she refused. Then I said ok let’s make copies but I don’t have my ID to make a copy , can you certify the copy I have with my licence and she refused. I begged her but she was very rude and didn’t care at all. Just for 1 ID copy, for her to just take my license which has my id number and picture she refused. I was referred to that Postnet by a friend after I told them I need a place to certify my documents and she told me that Postnet at Southdowns will definitely help you however it was to mine and her surprise to learn that it was not true. I will never use your store again and I will definitely share today’s experience with all everyone I know around the area, including Midstrean Mediclinic staff. She needs to change her dark heart and learn about customer satisfaction. As we speak, I had to drive around the area for alternatives because of someone’s dark heart.
Helpful (0)
|Replies (0)LN
Lydia N
1 reviews | Active since Jan 2020
10 Feb 2026, 13:19
Poor service received at Postnet Southdowns
I went to Postnet Southdowns to certify documents and when I got there I greeted everyone but one of the staff gave me a cold response, she was darker in complexion wearing glasses. I then told her I would line to get my documents certified and I have copies, she told me I can’t I have to make copies in store. So I further said I will pay full amount even though I have copies she refused. Then I said ok let’s make copies but I don’t have my ID to make a copy , can you certify the copy I have with my licence and she refused. I begged her but she was very rude and didn’t care at all. Just for 1 ID copy, for her to just take my license which has my id number and picture she refused. I was referred to that Postnet by a friend after I told them I need a place to certify my documents and she told me that Postnet at Southdowns will definitely help you however it was to mine and her surprise to learn that it was not true. I will never use your store again and I will definitely share today’s experience with all everyone I know around the area, including Midstrean Mediclinic staff. She needs to change her dark heart and learn about customer satisfaction. As we speak, I had to drive around the area for alternatives because of someone’s dark heart.
0
Replies (0)LV
L V
1 reviews | Active since Jan 2020
21 Dec 2025, 10:48
Rude staff
Lady answered the phone. I asked her a simple question. She said she doesn’t understand despite me asking four times. Speaking plainly and clearly and without any attitude, she sighs and mutters and talks over me and repeats what I’m saying without simply answering me. Then. She hangs up on me …. Still has not answered my question mind you …. Absolutely rude and ***********. PostNet is far too overpriced to have such poor service in addition.
Helpful (0)
|Replies (0)LV
L V
1 reviews | Active since Jan 2020
21 Dec 2025, 10:48
Rude staff
Lady answered the phone. I asked her a simple question. She said she doesn’t understand despite me asking four times. Speaking plainly and clearly and without any attitude, she sighs and mutters and talks over me and repeats what I’m saying without simply answering me. Then. She hangs up on me …. Still has not answered my question mind you …. Absolutely rude and ***********. PostNet is far too overpriced to have such poor service in addition.
0
Replies (0)PZ
PAUL Z
1 reviews | Active since Jan 2020
26 Apr 2023, 11:54
Horrible Service and Professionalism from Ruth.. Postnet Irene Mall
I received quite horrible service from Ruth just after her manager dashed off for lunch... Insatiable levels of rudeness and lack of professionalism... I wanted to send through a camera package. Prior to leaving the manager noted that I would have to send through an invoice for my purchase. I initially sent through an email with no attachment of the invoice and was met with a verocious "is this what you call an invoice? " on her end... I eventually noticed what the issue was and I sent through a payment receipt that I received from takealot. What I bought was camera kit... It was on special and was sold as a kit... And so it only had a lump sum value on the invoice... She then told me that DHL will probably refuse and send it back... She then erupted into a "and you won't get a refund". I then asked her if she provide me with documentation that stipulates that clause and I got no response... What is more is the fact that she unwrapped my box initially to have a view of the contents... But when I declined to go further with processing I waited almost 10 min and told me that "ya you can go"... And my package was still not sello taped... She literally wanted me to go with an unboxed package. I forced her to wrap it up as before... And she hesitatantly did it... I pulled the package from her and wrapped it myself as she showed absolutely no concern for my fragile content. Camera worth R8000. When I asked to speak to the manager she did not call him but rather called DHL helpline... And that is not what I wanted to do... I wanted to speak to the manager so he can assess my situation... She called helpline and explicitly **** and told them that I brought in a package with no commercial invoice... Her colleague could observe how Ruth was and saw that I was clearly not happy.... I hope PostNet Irene can do something about it.... The manager was very helpful but once he left all sense of professionalism was lost and Ruth seemed more irritated that I can imagine. If it is personal, I suggest she deals with it outside the workplace.. If the manager reads this I'm deeply hurt by what happened yesterday... She literally wanted me to leave with my box unwrapped... What is that really? You may not like me, the least I expect is professionalism.
Helpful (0)
|Replies (0)PZ
PAUL Z
1 reviews | Active since Jan 2020
26 Apr 2023, 11:54
Horrible Service and Professionalism from Ruth.. Postnet Irene Mall
I received quite horrible service from Ruth just after her manager dashed off for lunch... Insatiable levels of rudeness and lack of professionalism... I wanted to send through a camera package. Prior to leaving the manager noted that I would have to send through an invoice for my purchase. I initially sent through an email with no attachment of the invoice and was met with a verocious "is this what you call an invoice? " on her end... I eventually noticed what the issue was and I sent through a payment receipt that I received from takealot. What I bought was camera kit... It was on special and was sold as a kit... And so it only had a lump sum value on the invoice... She then told me that DHL will probably refuse and send it back... She then erupted into a "and you won't get a refund". I then asked her if she provide me with documentation that stipulates that clause and I got no response... What is more is the fact that she unwrapped my box initially to have a view of the contents... But when I declined to go further with processing I waited almost 10 min and told me that "ya you can go"... And my package was still not sello taped... She literally wanted me to go with an unboxed package. I forced her to wrap it up as before... And she hesitatantly did it... I pulled the package from her and wrapped it myself as she showed absolutely no concern for my fragile content. Camera worth R8000. When I asked to speak to the manager she did not call him but rather called DHL helpline... And that is not what I wanted to do... I wanted to speak to the manager so he can assess my situation... She called helpline and explicitly **** and told them that I brought in a package with no commercial invoice... Her colleague could observe how Ruth was and saw that I was clearly not happy.... I hope PostNet Irene can do something about it.... The manager was very helpful but once he left all sense of professionalism was lost and Ruth seemed more irritated that I can imagine. If it is personal, I suggest she deals with it outside the workplace.. If the manager reads this I'm deeply hurt by what happened yesterday... She literally wanted me to leave with my box unwrapped... What is that really? You may not like me, the least I expect is professionalism.
0
Replies (0)